Panda Express

Came in for a quick snack around 4pm after spending a few hours shopping nearby. Walked in to find a busy environment. Long line and folks waiting for orders. I could see that this location, like most restaurants was short staffed. The staff that was working today tho handled themselves with great customer service and the food was hot. Did I have to wait a few extra minutes? Yes, but I could see the staff was hustling. Not their fault that they are under staffed. No issues with my order from start to finish.

As typical of any Panda Express we have visited it was clean Well kept and clearly maintained properly. Bathrooms were nice and clean well-cared-for and no concern of lack of soap or towels. Food was fresh, we even waited for more entries to be provided as what we wanted was not ready yet. Everything was fresh and tasty presented well.

I've never written a review.... not until this time. I was so impressed with customer service I got from this location. I had a huge online order for an event. And when I was picking up my order yesterday , I found out that part of my order was cancelled. It could be an error on my side and that time I was already stressed because they are already waiting for the food at the event site. The manager(which I forgot the name) said that they will prepare the cancelled order as fast they could, which was 20+ lunch plate. At that time, my stressed level went down and they were able to complete my order just on time. I was really impressed. The staff went above and beyond. And I would say... that's one of the best customer service I ever had. This will be my first review written and posted.

I ordered a large carry out order online today and showed up around 10 minutes after placing the order for pickup. Due to the size of the order they had to make some more of my selections, but they were still very efficient and both the manager on duty and the cashier provided great customer service and even gave me a freebie for my wait. A great experience from a fast food establishment. (The food was pretty good too)