Taco Bell

Just read the reviews. I’ve had the same experience as everyone else. The last 6 or 7 times I’ve been here they mess up my order EVERY SINGLE TIME. I’m always missing items or a substitute is forgotten. This time I ordered 3 chalupa boxes. They had someone standing outside taking orders so I wasn’t able to look at the menu or an order box to confirm my order was correct. It was never repeated either for accuracy. When I got to the window to pay my order wasn’t confirmed either. It wasn’t until I got my receipt I noticed they charged me for the cheddar chalupa box. But whatever it’s close enough. When I got home and opened my boxes they were all missing the burrito and chips and cheese. Instead we got cinnamon twist. If they were out of those items why not ask if they can substitute? And how do you forget half an order?? I also asked for a bunch of sauce since they never give me any. I got 6 packets.. normally I wouldn’t be so annoyed but it’s been a consistent issue every time I go to this location. I will for sure be driving out of my way to go to another location. Someone needs this do something about this location. It’s no coincidence every review on here says the same thing.

What is up with the dude working drive thru? I had a mobile order with 15 hot sauce, cause I got 8 items. Get my food, no drink, he gotta get it, item missing, he gotta get it. No hot sauce. I tell him and he gives me Three. I'm like no, more please. He gives me 2 more. I'm like no 10 more. He starts arguing with me. Over Hot Sauce!! That he should have had in the bag in the first place!!!! Go work somewhere else dude.

Ugh, terrible experience at this Taco Bell. I ordered the Deluxe Cravings Box, and was told they didn't have steak. Fine, I get it, supply chain and all that, so I said chicken would be fine for the chalupa. They CHARGED ME AN EXTRA 70 CENTS for the substitution; the screen wasn't displaying correctly so I had no way to knowing until I got my receipt. When I actually unwrapped the chalupa it had maybe 3 pieces of chicken in it, and instead of a Doritos taco I just had a regular crunchy taco. This restaurant really needs to step it up; I will likely go out of my way to visit a different location next time.

Buyer be warned!!!!! This location WILL mess up your order if you alter any item even if it’s something as simple as no cheese. And if you order online and they don’t have that item they will refuse to refund you. If anything the staff will treat you like you are inconveniencing THEM if THEY mess up. Do NOT chance this location if you have any dietary restriction. And for those who don’t have dietary restriction, double check to make sure they even have you all your food since they are also notorious for leaving items out.

One of the wost locations I've ever been to. They constantly make mistakes on orders which normally doesn't bother me too much, but on my last visit my order missing items and nearly every item was missing ingredients. So I called to inform them and they offered me a free redo order. The gentleman did not provide his name but told me I could say my name and they would make it. Two weeks later I went back to that location and asked for the remake only to be laughed at because I didn't know the gentleman's name who I was on the phone with. They then told me they would not remake my order because I didn't not arrive within 48 hours of the call which was never communicated to me. Save yourself some stress and drive a little further to a different location.