Jack In The Box

I have been here five times in the past two months 1) first time was told that their systems were down and they were only taking cash 2) same experience the second time 3)successfully ordered food 4)told the system was down and they couldn't take cash or credit, only mobile orders, which was funny because I heard them tell the guy in front of me who was picking up orders that the system was not processing mobile orders 5) told they were closed because of staffing So in short, avoid this jack. I'm pretty sure the staff is just lazy and probably just hanging out while collecting their hourly, if I was the franchise owner I'd probably start conducting surprise visits.

You deserve no stars. One word - DISGUSTING....... At 6:45 pm there was no one in line but me from the time I arrived and as I left (should have been a clue) so you were rushed is no excuse. The fact that you couldn't figure out how to sell 3 tacos (telling me they only come in sets of two) was a start. But then my tacos and seasoned curly fries arrived. No lettuce in any of them. Just meat, cheese and so much taco sauce it squirts out. The tacos are so oily and greasy I could change the oil in my car with it. They were inedible and went in the trash.........and how about the picture of those SEASONED, CURLY fries looking all straight and regular. But I'll bet you folks are looking for that $15 an hour that you think you deserve.

Went there yesterday at 4:47 pm prior to going to the airport. Neon sign said open, door was open. Went in to order food and waited there for a wihle before seeing a woman behind the counter preparing orders. She motioned to me to wait that someone would come and take my order. Waited several minutes and no one came. 2 more customers came in and went to the bathroom. I went to the bathroom and came back to order. Still no one coming to take my order. The lady behind the counter kept looking back somewhere I could not see as if she was looking for someone to come to take my order. But she never told me "We're closed." She was busy preparing orders, so I thought to go to the drive through. Sign still said "OPEN" but at the drive through order no one answered. I drove up to the window and the same lady saw me and then WALKED AWAY. I drove around to the front again and saw a woman coming out of the place with a full bag of food. I asked her, "Did you mobile order or order there?" she said mobile order and that they were closed. And yet the sign still said OPEN. So at 5:-04 I drove away and then had to scramble to find another place to get food before getting to the airport for my picky eater child who was now in tears hungry, tired and frustrated as was I. The least you could do is teach your employees to: 1. Say "we are closed/no longer taking orders" instead of making people wait for NOTHING 2. Put your sign to "closed" when you are closed and close the doors 3. Also change your google hours - they do not indicate that you close at 4:30 pm on Friday afternoons.

Ive been to this location 3 times, never again. every time the workers are just jerks and disinterested, like I'm a burden. no hi how are you, nothing. not to mention the food the last 2 times has been very lack luster. you'd think with no one else in line my food would be hot and fresh. nope. dry patty, over cooked nuggets. just terrible experience all around. had to throw the food out. never going again. pay your employees more and then you'd probably be able to hire better workers.