Alf's Cafe

A bit tired and weary decor and general appearance has aged somewhat. Majority of customer frontage needs TLC to make browsing, ordering, selecting, paying, basically the entire experience less problematic/confusing/chaotic etc. My snack however, impressed with its quality and proved reasonable good value for money. Thanks kindly.

Rude Asian lady that took my coffee order. When I stated I wanted an almond cap, she responded: ‘I cant read your mind, what size do you want to order?’ I snapped back: ‘Can’t you ask nicely? What’s your problem?’ And she shut up. Really? So much attitude towards a staff member that work here at the Alfred.

On 14/7 around 12.15pm a man identified as Eli who is the manager of this restaurant approached me angrily furiously and very rude keep on finger pointing me blaming for what i had complained earlier about their staff and poor customer service, sustainability and channel for proper complain etc. I was very shocked and unable to continue my food. Being a manager who behaves so rudely. Instead of improving their service and thank to my time for giving constructive feedback, he took it personally and blame and accused me of complaining. Customer is always right. Instead of improving, he targetting on me His rudeness and finger pointing at me make me very upset and I throw away the food which I was eating halfway. I will never visit this Cafe again!!! unless the management changed. Please think twice before you write any feedback you will be targeted!!! His rude behavior of harrasment, intimidation and threathening towards health care worker is unacceptable and need to be reported to the relevant authorities!

As a patient in The Alfred Hospital, I can highly recommend Alf's Cafe. Even if you are limited in your mobility, but you still like to start your day with a good cappucino cafe latte etc, Alfs Cafe and The Alfred team can bring direct ... Now that is Service and Innovation...! Their mushroom, spinach and cheese omelette is very tasty and nutritious and the scrambled egg wrap with spinach mushroom and parmesan... SO good... and it arrives hot...!!!... How do they do that...?! If your lucky, the very positive Mr Jason from Alfs might drop it off personally...