Noi Pizzeria

Beware not to pay the booking charges upfron, I'm boycotting this unethical business. Had a booking back in January, unfrotunately, we were tested positive for covid19 few days before the booking, as per health order we had to stay at home and I had to cancel the booking 2 days prior to the booking, however, the business found it more profitable to charge me the full amount ($400), tried to speak with the restaurant manager, hoping he can do the right and ethcial thing, instead he referred me to the payment company stating he doesnt know how to refund, the payment company replied to him with a step by step email on how to issue refunds, still he preferred to keep the illegit payment over doing the right thing, I raised complaint with fairtrading.

We’ve placed an order via Uber eat and waited over 1h30 to get our pizzas, early on a Thursday night. There were no notification about the lack of drivers at the moment we’ve placed our order. Once we finally received our food, it was cold, the cheese was set and it was really not worth the wait. I would assume the restaurant would have remade our order after realising it would be quite some time before it being picked up but they chose to send the cold pizzas. Very disappointing. I understand it’s not the restaurant’s fault if there’s a lack of drivers but it’s theirs responsibility to send food that reach some standard.

The staff, from the front of house to kitchen staff, are all delightful and make you feel very welcome. We visited with our toddler and he was kept entertained by making shapes out of dough, then they were cooked and he ate them. A lovely touch! Pizzas are delicious and a great size, we will be back!

The best service for children! From the moment we walked through the door, our son was greeted and welcomed like a VIP. The waitress brought him dough to play with, a special plate and was always coming up to say hi and have a play in between caring for the adults. This was an experience that we have never received anywhere else. Food is amazing but above all, the people are what make this place such a beautiful setting for families. Highly reccomend.

We ordered for take away, they told us to come at 7 and we didn't get the pizza until 7.20. We ordered 1 gluten free, 1 non gluten free and one garlic bread. I specifically asked if the garlic bread was actual bread and not a flat pizza base. They said it was not a flat one. After we get back home, my pizza was burnt around the entire edge, we got 2 gluten free bases and one flat garlic bread. I called to ask why they this was the case and the owner LAUGHED into the phone. At this point my best friend took the phone and asked her why she thought it was OK to laugh at the poor service and she said "it's very busy they took too many orders." I'm not very happy because it's one of the worst pizzas I've had in recent memory and it was expensive and they got everything wrong and it was burnt and I was laughed at!