Papa's Roast Beef & Pizza

Started ordering from here at least once a week since the Covid pandemic restrictions and it has quickly become our go-to. Food is always fresh, tastes fantastic and the portions are generous. Delivery usually shows up ahead of schedule which is a plus for us. Great people to deal with is the icing on the cake. They knock it out of the park every single time. I have absolutely no reservation in recommending this shop.

I ordered from here and I had gotten 4 kids pop corn chickens, yet when they arrived they were chicken tenders instead. When I called and explained the situation the woman on the phone said she could give me a credit and before I could respond she had hung up on me. I called back and she not only denied that she had hung up but she also blamed me for “miscommunicating the order” when I in fact did not as I specifically remember ordering the pop corn chickens. After our small dispute she only then told me that they were closing soon so they could not cook the chicken and deliver it at the time and hung up on me again. I then googled the time and they stop delivering at 9:30 p.m. and it was only 8:20 p.m., horrible customer service.

Sad because I usually love Papas. We ordered delivery today and not only did they get 2 of four items wrong but the subs were just not good. Ordered buffalo fingers and got wings, no mayo on my roast beef sub. Both subs ordered had hardly any pickles or tomatoes but were loaded with onion. I'm very disappointed...maybe there is a bad cook on today or something. The people that work here are always very kind and friendly though. I'll try again and see-hopefully it was just an off day.

Stopped here while working a shift on an ambulance. Payed like $11 for a super-beef three-way and a water, which is very pricey. Got my sandwich and immediately noted how light it was. Opened it up and found a sandwich roughly the size of a cheeseburger from McDonald's rather than the large rolls you'd find at any legitimate roast beef place. I then opened the sandwich to find no cheese and hardly any beef. Seriously, I'm talking less beef than there was mayonnaise. My partner had ordered the same thing, with the same result. We went back inside to complain about the lack of cheese and scarce amount of beef, and asked them to fix the sandwiches. They threw a slice of cheese on, but refused to add more beef, instead adding MORE MAYONNAISE. For what reason I have no idea. We obviously had to leave to do our jobs at this point so we begrudgingly ate the sandwiches. They tasted very salty, and the tiny bit of beef was soggy mush, almost like canned ham salad. Absolutely horrendous food and service.