Domino's Pizza

Order online and food did take longer than expected so I drove up to the store to see what was taking so long. Meet the manager Greg he was very apologetic and polite. Even though the food was delayed Greg went the extra mile to provide professional customer service that you don’t not see anymore. If the food was on time this would be a 5 start review

I’m giving them 5 stars. Not because they have exceptional service as most people might think. But because even when they mess up they always make it right. They are human and they have been dealing with staff shortages and other things. I remember I ordered pizza close to the super bowl and after waiting for 2 hours I called the store, the manager and entire staff had walked out and there was one person trying to run the entire store and make all the orders. Instead o canceling all of the orders (which would have been fair considering the circumstances) he was there trying to clean up the mess. I ended up picking up my order instead of having it delivered to make things easier. When they do good they do good but they make mistakes like any other business. The important thing is when they do, they always make it right. I will continue to order from them because of this. I have 5 hungry kids that love them some pizza. We need to remember everyone is human and subject to error. A little kindness goes a long way! Thanks for always doing your best and for making it right when you don’t.