Chinese Village Restaurant

OK so we are new to Reno and my wife and I saw this little restaurant and we decided to try it. First of all Customer service who is bad and second of all I found a hair in my food it was to go so I drove all the way home sat down and I began to eat the sweet and sour chicken was dried and tasted frozen the beef broccoli was flavor less and the rice as well the hot and sour soup tasted like metal so I drove back to the restaurant I told the lady the food was nasty and it had a hair in my food she told me her restaurant has been open for 20 years and people are eating the same food as me it was just my taste buds but I told her I found a hair and I was trying to feed my son and that’s just nasty she completely ignored that I found a hair in my food and she just told me OK what do you want me to do I told her I want my money back because this food is no good and she told me OK OK but you don’t come back to my restaurant and I told her OK I’m not going to come back to your restaurant and she just left mad

Chinese village is a hidden gem in South Reno. I've been enjoying their food for quite some time. Their chicken chow mein is absolutely delicious. I order it every time I visit. It's a perfect pair for the Generals chicken, which is on the moderate spicy side. The staff is very polite and friendly. I usually dine alone but it's great for friends and families alike. They have a life long customer in me.

We have tried this place three times now and every time has been a disappointment. The staff has been friendly, but seemed to have no knowledge of what is in their products. The food was either bland or overly spicy. The meat tasted old and smelled funny. I like to support local eateries, but will find someplace to enjoy the food even if its a bit farther from home.

Stopped by for a quick lunch. Chose a hot and spicy dish from their extensive lunch menu. The hot and sour soup was served hot, I was able to get brown rice for a dollar extra, and the shrimp dish with vegetables was tasty. The atmosphere was calming and quiet, which I seek in restaurants. Would have given five stars if the dish ingredients were really fresh. Good overall.

After a long day who doesn't like some good Chinese take out? I called in an order of Walnut Shrimp and Orange Chicken. The lady who answered the phone was nice and had great customer service. I came by in 30 minutes and my food was ready, once again, really good service. The Walnut Shrimp was delicious!

So for my first time there, I was a little disappointed. I had the Sweet and Sour Chicken. Sweet and sour sauce was good, but the chicken was very rubbery and over fried. If I were to go again, I would absolutely get something else. I don't want to judge my first experience as a whole off of this, however it's not looking good.