Rattlesnake Club

We booked this place couple of days in advance. The ambience is cozy, love the fireplace. They have a nice wide collection of wines. Loved the small menu, made it easier to choose. The firecracker cauliflower was the favorite, it was delicious, not too spicy not too sweet, well balanced. The airline chicken was a little disappointing, the flavors were good but the chicken wasn’t tender, it was a little rubbery. The pilaf that come on the side was tasty. Service was great. Overall 4/5 experience. Will come back to try other dishes.

My boyfriend and I went here for the first time and absolutely loved our experience. Our server was Steven. He was new to his position and was polite, attentive, and thorough. We both work in restaurants and were impressed with his service. I have an intolerance to nightshades, and he checked everything in my order to make sure I could have it. On things he was not sure about he asked his manager, and she came over and talked to me about the ingredients. She was also fantastic, very professional and friendly (I didn’t get her name, she had red hair.) The staff overall was just so welcoming and full of care. It’s a hard time for restaurants right now, and it was amazing to see a crew work so well together. The food was simply perfect, beautiful presentation and AMAZING taste. Their cocktails were just as good, even offering a table side service for traditional absinthe. Ours was done by a young bartender with short blonde hair who was again, so friendly and bright. Overall amazing place, the only regret is that we didn’t go sooner!

We had Mark as our server and he did such an amazing job that I’d go back just for the service. Hostess and the rest of the staff we interacted with were all pleasant people. We started with the meatballs and hummus. For the main course had the broccoli cheddar soup, grilled iceberg salad and tomahawk ribeye. Dessert was the vanilla profiterole. All were well prepared, delicious, and looked beautiful on the plate. Couple stand out parts were the dressing on the salad and the mashed potatoes with the steak. You know they take pride in their food when every part of it is done to perfection. Restaurant ambiance was enjoyable. The music is the right level where you hear it but can still have a conversation. Bar seating could watch the game if they so chose.

I understand that eating locally sourced is very valuable however I do not believe the high prices are warranted. $9 for soup is a little steep. I had to send my meal back because it was warm, not hot. With all that said the food was very delicious, good service and the atmosphere is fun and trendy. The vegan options were a pleasant surprise.

Well something like this is usually out of my price range, I had friends in town and we picked this place to eat. And I'm glad I did because while a little more expensive than I'm used to the food was amazing and the service was outstanding. They weren't fully packed but they were just at the capacity they could handle. I would definitely make reservations ahead of time if you're thinking about going. The bread that was made there was probably some of the best I've had at a restaurant.

We have visited this restaurant several times prior to this evening. Each time has been a delightful experience. But last night they went ABOVE AND BEYOND. We made a simple online reservation for 4 to celebrate our wedding dinner. Upon arrival, we were greeted by the receptionist and manager. We were informed they had put us in their private dining room for or wedding dinner. It was a wonderful gesture and brought tears to my eyes. The service was perfect. The food as always was the most delicious. It was prepared perfectly as ordered. The drinks were very strong and original. We we're treated like VIPS. They really made me feel special on my special night. Such a wonderful establishment and a local hidden gem. I just had a wonderful experience with the entire staff. And its this way every time. But last night was exceptional. That's how you impress your customers. Bravo.

Wonderful levels of service and a great menu which incorporates farm-to-table where it can. Food was very, very good. The staff accommodated several special requests for my Grandmother's 93rd birthday, including a singer and bringing in a special birthday cake and serving it tableside. Would highly recommend - some of the best service in Reno that I've seen. If you have dined at a Michelin restaurant in your past, service here during my experience was similar in areas of attentiveness, feeling welcomed, accommodating requests, exec chef and founder connection (comes by to visit, gives you some special coffee, etc.). All very good.

This place is really confusing. I couldn't figure out how to purchase food here. They failed at the most fundamental function of a restaurant; the exchange of money for food. Tried to eat here Friday at noon. I figured noon on a Friday would be an acceptable time to visit a restaurant. I saw people dining inside but I didn't want to bother them and ask how they were able to get food so I walked around everywhere, checked out the green house out back. No one approached me or looked in my direction so I had free reign to wander. When I went to go back inside, the door was locked. Shook it a few times but no one came to my rescue. Luckily, the gate was unlocked so I was able to leave. I've heard of poor service, but no service? Come on, really? Especially at $20 a burger. I'd rather go to the McDonald's on Keystone. At least they'll give me food for money.