Red Lobster

OMG… Don’t even know where to start. We were sat by Khalil, who was awesome and friendly. Always a good thing to be treated as well as Khalil did! Our server, Ty came over, and literally BLEW OUR MINDS with his professionalism, attitude, sense of humor, awesome personality, and complete and thorough knowledge of the menu, pairing options, and overall culinary prowess! I realize this sounds cheesy, and you might assume I’m part of Ty’s family, and I would understand that. But let me assure you, we have never met Ty prior to this evening. Ty is JUST THAT AMAZING! He knew when to come by, and when to give us a minute (a skill more servers could benefit from learning). His ability to read the table, and how to tailor his approach to match our enthusiasm was unparalleled. Seriously, whoever hired this gentleman needs to be commended. Twice. And whoever was involved in his training should be debriefed and the information gained can be used in a proper training manual. Long story short, Ty is amazing, and we will be eating at Red Lobster a LOT more frequently, simply because of Ty, who we will ALWAYS request. GREAT JOB, Ty. You are truly our friend now. Keep up the 5 ⭐️ service! We’ll see you soon!

Went for the shrimp extravaganza that is making Red Lobster bankrupt with my four elderly members of my family. The poor waiter, started out with so much enthusiasm- so I knew he was new and thus began the myriad of little mistakes like forgetting our salads etc- wrong sides on wrong plates, things like that. But, I forgive him since I guessed he was just starting at this and he was sweet and apologetic. Overall, this location is clean and the food was fresh and hot. Of course we will go back!

We cane in for Thanksgiving dinner, and we were seated in a section for our party of 6. The food came out, and it was all good. I ordered the Bar Harbor meal, and it was delicious. The problem arose when I had eaten most of the meal, but there were any lobster tails as stated in the menu. I asked the waitress what could be done. She said that perhaps they were at the bottom of the bowl, which they weren't. She said that she would speak to the manager. She came back and said that she would bring me extra lobster but couldn't adjust the bill. I didn't get any in the first place. I had a plate full of the shells but it felt like I was being accused of eating it and not paying for extra when I never had it. Going forward maybe checking the plates would be a good idea.

My wife and I had a great time here. Our waitress was very polite, attentive and helpful and ensured we had a swell time. Service was great! My wife and I loved the food. We had the ‘Shrimp your way- Choose 2’ and the Caribbean rock tail. Both were delicious. One of the better seafood places in the Henrico area. Highly recommend.

There's a new menu (see pictures) with lots of changes, some are good and more alternatives- in addition to the always changing "fests" each month. No matter how often you eat at this American restaurant icon it is absolutely worth downloading the Red Lobster app. It will save you the long wait with call ahead seating reservations. Their rewards are reasonable and great choices. This location has surprisingly great servers, really helpful. Seniors, disabled, and everyone is welcome. The kitchen is a bit slow and the interior has seen better days. Fresh seafood all the time.

Went on a Sunday early so we could beat any crowd because of the all you eat shrimp special. It was a little busy but were seated right away. The waitress was fantastic friendly and fast. Explained the specials and got our drinks as fast as possible Took our order and the food came out fast and hot and she kept coming around when we were almost finished with our plate to get our next order of shrimp we wanted next Anyone who likes shrimp this is your chance to get all the shrimp you can eat for a reasonable price