Cicis Pizza

They were so kind to make a zesty veggie pizza for us. They had just opened and there was none on the bar yet. But, much to my disappointment, there were no yummy tomatoes on it. I was first told they don't put them on those anymore. The manager overheard us and said they could make one with tomatoes. I went back to my table and a few minutes later, an employee brought 3 slices to our table with tomatoes. However, they were just fresh grape tomatoes, sliced, from the salad bar stock, and added on top. I appreciate the attempt, but what happened to the yummy, canned tomatoes they used to have on them? Oh well, we don't have a Cici's near our home anymore, so we were really looking forward to eating at this one. Zesty veggie is our favorite. The manager was very nice and most of the others were, too. All in all, not a bad experience, just a bit disappointed with the changes to the toppings.

Went to Cicis Pizza to celebrate my nephew's birthday and was immediately impressed with the cleanliness of the facility and then we met Eric! I have worked in customer service for over 3 decades and that is always the make or break for me. Eric was fantastic! We had a large chaotic group of 12 but he was so calm and patient while checking us in. While selecting from the buffet he was super attentive to the line making sure food quality and freshness were not compromised as well as maintaining a clean line. In the midst of that he also checked in with each adult to make sure we were good...that is great service! We even had a liquid spill and he was prompt with getting staff to get everything cleaned up and when that was done he checked in to make sure we were good and cleared our table all with a smile on his face! That is above and beyond and that is the key to customer service...attention to detail and anticipating your guests needs! Well done! I am not sure if he was the manager but if not he should be and if he is this manager needs to be a district or regional manager! I NEVER leave comments but his service was definitely next level! I have never eaten there because I made assumptions about the food and service. I was wrong! This Location is doing it right and Eric is awesome!!!!

Had so much fun. Being that it was a National Pi. Day. The city showed up. Very crowed. The management was in great spirits, which was a pleasant relief. There was a constant line to get pizza 🍕 or a salad 🥗 but it was all worth the wait 😋. Some drink choices weren't available due to such a successful turnout, but Dr. Pepper & lemonade were available 👍🏽. I am a new fan & will be back soon.