Panera Bread

Ordered 4 soufflé the night before for an event, 2 with meat and 2 without. When I came to pick up the order only 3 were available. If this had not been for an event I would have been okay but I needed this food for a morning event. Apparently, morning Manager did not read note or email about my order from closing Manager.

As of my first visit to this Panera Panera, I'm giving it 5 stars because they accommodated my specific request of how to cut the Avocado Egg white Sandwich. See photo. It's a brand new place so it's all clean. They open at 7:30 on Sunday which is ok. I would prefer earlier but that's not a deal breaker. I will be visiting here more often so we'll see how my future experiences go.

I decided not to wait to get home to havre dinner and weighted my choices in Roanoke. In the mood for a sandwich I had the options of Chick-fil-a (always a trusty option, the most polite staff and most consistently good food), Jason's or Panera. I opted to give the new location in Roanoke a try. Mistake. The place was clean, the cashier friendly and at 8:15pm the place was not too busy. Food came out in somewhat less than the Rapid time that the Rapid Service window implies but hey who knows what other orders were in the drive thru or called in. Soon my name was called and I left with my 1/2 Turkey Apple and Cheddar sandwich. 10 minutes later I'm opening my $7.19 half sandwich to find something that looks as it was made in the biggest dinner rush and then shaken like a bag of popcorn. It was a joke. Yes there were positive things about the visit but when you sandwich looks more like a tossed salad on a sheet of paper and you spend $7.19 you have a right to complain and give 2 stars. Oh and on top of that I hate carry out restaurants that add a screen to yout check out that includes a tip. It's too easy to become paranoid as to whether or not staff sees who tips and doesn't and what impact it might have on the food they have not prepared yet. Then there's the fact that taking an order or making a sandwich are not tip worthy jobs. When someone brings you food, to a table, returns to ensure satisfaction I feel a tip is justified. I won't be back .