Sweetfrog Premium Frozen Yogurt

Tonight I came in with my son who loves our trips to sweet frog for good behavior. We walked in like normal, the lady at the front did not greet us at all, which was not normal. My son and I picked our yogurts/icecreAm and proceeded to the topping bar. This is where the lady up front came by but instead of asking us did we want or what toppings would we like she proceeded to pick up empty topping containers and bring them to the back while my son said he wanted chocolate sauce and marshmallows. Every time we’ve come the people up front have always put the toppings on the yogurt for us, I did not know that had changed since our may visit. My son was disappointed when I told him we wouldn’t be getting toppings this go around in which he worked really hard to get this treat as he has severe ADHD and ODD. So we proceeded to make our way to the counter to pay and the cashier didn’t greet us only when we placed our cups on the weigh station is when she said something, didn’t ask if we were rewards members or any of the normal friendly banter. I’m disappointed in this visit and unsure if we’ll return to this location. Person who rang us up was CDietz

Been awhile since I've been here but today took my granddaughter and we enjoyed a refreshing dessert. Staff very welcoming and helpful. You cannot do your own toppings since all are covered due to COVID so staff puts on for you. That was the only thing I didn't like. Golden Ring store very clean. Highly recommend.

It was wonderful!! I visited today for the first time and I am in love!!!! There's so many flavors and toppings to choose from!!! You feel like a child in a candy store. I will most definitely be going back!!! The young lady working there was so polite and friendly. That's is what you call customer service!!!

I go to Sweet Frog 3 to 4 times a month to grab a treat, and am never disappointed. Great selection of froyo and toppings. I stick with the no sugar added vanilla which is reasonable for those diet minded and tastes great. Staff here is courteous, welcoming, and friendly. Kudos for them for working through the pandemic.

It is a lovely place to bring yours kids for their first sweet frog yogurt, perhaps our new tradition. But this location was not clean. For example, the tables were sticky from dried up yogurt and there were two puddles of yogurt on the floor, just under the dispenser machines. There were no less than two employees who walked by the mess and did not clean it up. Also, the cashier was talking on her cellphone while working.