Zuzzu

What I liked most about ZuZZu was it's laid-back atmosphere and great food. The owners and servers are well informed about the menu and the best wine pairings. For the beer drinker, they have a few craft selections that go well with the sicilian fare. In particular, I recommend a hyperlocal choice, Gate City.

This is one of our favorite Italian restaurants to go to. Not only is the food amazing, the service is too. This is the type of place you can grab some brick over pizza or a bottle of wine with some amazing pastas dishes. Their specials are always great and the place just feels relaxing as you see the same faces each time your there. Plus, they never make you feel rushed unlike a lot of other places. Dinner here can be a quick bite to eat or a a great experience for a few hours. They can get busy and the place is small so reservations can help but they do post on IG a lot and generally let you know what to expect. Definitely recommend even though I want to be selfish and save this place for me!

I have to say, this was honestly the worst experience my friends and I have ever had in a restaurant. Despite the fact that the sign said Closed, we tried the door and were able to make our way inside. We informed them that their sign said Closed, but they never changed it. Every couple that joined us that evening called from the front door asking where we were because the restaurant was "Closed". Okay, so now on to our server... this is honestly the best part. She had us questioning our own sanity. I think it started with our drink order. After each person's order, the server would try to leave the table without taking everyone's drink order, which seemed really odd. My wife and I asked for 2 different types of wine, but they didn't have either. The manager suggested 2 other types, so we said we'd try a glass of each. The server later returned to the table with 2 bottles of wine and 2 glasses for everyone at the table. So sure, a simple misunderstanding, we really just wanted a glass of each. However, we quickly realized this was going to be the theme for the evening. It went from beyond frustrating to almost comical. Without citing each event, I think the highlight was when someone asked for hot water. The server came back from the kitchen and said they couldn't make hot water. Seriously? We later asked if she could just heat up some water in the microwave, but she said she thought the glass may break. Were we really having this conversation? Later, somebody asked for their coffee to be reheated to suggest a possible solution and/or alternative to completely calling her out, but she still wasn't getting it. The food was par, and certainly didn't make up for the poor service and sheer incompetence throughout the evening. I think my dinner was the worst. I had a pizza which was black on the bottom (not charred, straight up burnt), cold and rubbery. It was quite obviously ready first, but left to sit while the remainder of the table's food was prepared. In the end, I agreed to a box for my uneaten pizza. I didn't want to be put in a position of answering whether or not there was an issue with the food, I just wanted to leave. Thinking back, I'm quite certain that question never would have been asked. My wife received a box as well... not sure why. She had a plate of empty mussel and clam shells from her seafood dish. Do people save those? Is that a thing? Seriously, if you plan on eating here, my recommendation would be to have a drink first, sit back, relax, and enjoy the comedy of errors. Cheers!