Baskin-robbins

I’ve been going to this Baskin Robbins for a good while. This most recent visit 2/24/2022 was deplorable. I came in with my mom and specifically informed that we were together. The attendee took my order and I stated each request will need a lid. I gave my two orders with the intent to order more and the attendee moved on to another customer without asking is there anything else. Another attendee came to me and asked if I wanted anything else, I informed what I wanted and specified a lid would be needed. The order was presented with a spoon and placed on the counter. I reminded her I asked for a lid and she just placed the lid next to the cup. I decided not to continue and the picture posted is the three scoop sundae my mom asked for. When she requested it the service person was told to use the small scooper. So I decided to travel to the other one on Peachtree Rd in Buckhead that I frequent sometimes and it was a total 360. They got my 5 stars.

Order a freshpack on doordash along with 2 prepack. I had a very disappointing experience. I normally order fresh pack and receive a full container. the picture indicates what was sent. I also had to call 2 times to advise that the menu is wrong on doordash and needs to be updated and was assured my order would be correct. I called 2 times because the associate did not know pricing and was attempting to overcharge, however on the second call she noticed her mistake and still sent the container like this. Horrible customer service.

Great place, awesome and big selection of flavors. Baskin Robins their milkshake are great too. That is why we again. You don't have too suck so hard on your straw that your face turns blue. Nice thickness that you can enjoy the milkshake. Overall great. One downer, apparently you were apparently allowed to have one sample to tast. While I saw few interesting flavors that I was wanted to tast.