The Hot Pots

This is a corporate Gen location. Different then the west Covina location. This usually means nothing but for some reason today all the meat was chewy. Proceed with caution. If you like tender cuts go somewhere else. Best menu item was the thinly sliced beef brisket. Everything else was just bubble gum. I've been to a few different Gen locations but this is the first time I could not find something I liked. I tried multiple items that I normally would order and they all were either too chewy or had too much fat. When I tried something new the food tasted as if they didn't know how to marinate the meat? I also tried ordering food that they normally cook in the back and bring out front to you. But sorry the 🍿 chicken was worse then the frozen isle at the super market. Fries calamari looked like fish sticks. On the plus side if you go during the week you will find it pretty empty and the location is hands down the biggest Gen I have ever been too. Customer service was good. Very friendly staff. Hopefully they work on those recipes. If we are paying the same price as other Gen locations we deserve some consistency or better recipes.

This place is huge. It has plenty of sitting. The wait time is usually quick and the atmosphere is very decent. For a Korean BBQ, their price is fair and the food quality is great. Occasionally, they switch certain type of meat for lower cost but overall the quality is still consider good. The staffs are friendly and some are better than others. But those headset managers that stay behind the bar, some are just plan old lazy and rude. Parking is also plenty. In night time, some area might not as well lite as others but there're securities patrolling the parking lot.