Kelletts Charcoal Chicken

Tried to pick up my menulog order which wasn’t even made yet, already past the time it was supposed to be ready. I walked in twice with no acknowledgement or service, left again as I could see my order want even being made or ready. Really disappointed. What has happened to this place been coming here for years and this was just beyond atrocious. Won’t be back anytime soon that’s for sure!

Don’t employ kids desperate for a job then leave them unsupervised to provide quality of orders placed with them. Ordered 2 lamb souvlaki that attendant had to look up how to make. Burnt meat absolute minimal, didn’t even cover bread and quantity for 2 didn’t equal one and burnt flat bread. Have delayed posting as attendant NOT to blame. Owners need to look at themselves and how they go through employees and take responsibility. $30 for absolute rubbish. Have purchased same items a number of times and would have recommended to anyone. Not anymore. The young server NOT to blame. Owners should never leave a trainee unsupervised and apparently alone. Oder not busy time but still unacceptable.

Great food. We got some lamb trays, whole chooks and salads for a wake/memorial feast. Everything was delicious and generous tray portions. Cannot fault anything we got and everything was ready to pickup at the agreed time which helped for our day to go as smoothly as possibly. Highly recommend this place!

Drivers please don't go there. You can easily wait up for 20mins for nothing. I had a delivery with them today and I wait about 25mins. I observed their whole process while waiting. I have picked up some issues 1st They have no ideal on how delivery works 2nd Don't care about timing and very relax about their orders like they are working for free. 3rd Managing deliveries in the last mainly focusing on-store customers. 4th Not wearing gloves when preparing food. And no face masks just split while talking. I can only think of that they are the only grilled chicken in this area they got nothing to worry about it.

We buy a delicious grilled chicken now & then. Tonight we tried a serve of lasagna & two lamb souvlakis & immediately was moved to write a 5* review. We have lived in Rowville for many years & found this food outlet consistently serving nutritious home style meals & excellent value. Thoroughly recommended.