Mcalister's Deli

Food was really good. I got the Ultimate Nachos, which is one of the best nachos that I have ever had! The sweet tea is to die for too. One can also have different flavors added to the tea. Personally, the raspberry is a favorite. Staff is very friendly and professional and the restaurant is normally very clean.

This was the first time I have tried their online ordering. Was impressed with how easy it was. When my husband arrived to pick up the order it was not ready. Then the person behind the counter said it would have been done on time had they not had to remake our order. While ordering I used the customize button to select what I wanted to remove from our salads and sandwiches. I also put special instructions in the comments to have all dressings and sauces placed on the side. The person behind the counter implied we did not order correctly and that the delay was our fault. He then explained that they caught the mistake and remade our food at their expense. Ya, ya think? All the ordering and special instructions were entered correctly and if the ticket was not read all the way through how is that the customers fault? Not impressive customer service. We only came every once in a while and wont be returning.