Old Spaghetti Warehouse

They were not busy, the waitress didn't bring plates for the bread, then 45 minutes passed before we got our salads and soups. They seated another group of 4 people about 20 minutes after we were seated. They're food arrived, they ate they're dinners, then got dessert. It was a one hour and 37 minutes between getting our salads and getting our food. And in all that time the waitress never came back to check on us or get more drinks nothing!!! It was truly terrible service, the food was not nearly good enough to put up with crappy service. Go to Mangiare in Independence instead. It's quicker to drive there and eat than to wait for your food here. Seriously , eat elsewhere!

I have eaten here several times. This time was by far the worst. I didn't bother reading reviews until after we sat down to eat. I try not to give much weight to bad reviews because people complain too much, but damn. Food was bland. Tasted like it came out of a can ( wouldn't be surprised if it did) our server pretty much ignored us the entire time and then left work without saying anything to us so we didn't even have a server for a while. No offers for more water or bread the entire time. And when we got our dessert, we were all brought one kind of ice cream and then told that they didn't have any other kind of ice cream ( then overheard the waitress offer someone else vanilla) no offer to change it to a different dessert. Sadly to say, this place won't be here much longer if they do business like this. Look elsewhere if you want something better than spaghetti O's and crappy service.

Food was ok, but the service was bad. Our waitress did not act like she wanted to wait on us and we were a bother. The hostess looked like she was on the way to the gym, in her spandex capris, t-shirt and tennis shoes. Another waitress had on leggings and a tank top. I think if they got a real manager in there and had a dress code and showed their staff how to wait on tables, they would get more business. We were there on a weekend night and there was not very many people in there. Now I know why.

My son has a friend who works there and one day a month or so ago they needed a dishwasher for the evening and this kid called my son to come help. I drove my son there and walked with him back through the kitchen to the dishwashing area. Oh. My. God. Food and garbage all over the kitchen floors and counters. Had to be careful where you walked. Absolute pig sty. In retrospect I feel awful that I didn’t whip out my cellphone and shoot video for the Health Department. The place is managed by a teenager whose parents owned the restaurant. Nothing but teenagers working there. An absolute nightmare. I hear that the building was sold and that the various businesses must move out soon (today’s date is 4/27/18). There was talk about this Spaghetti Factory relocating back to its old location, but now I hear they are changing their minds and NOT reopening due to a lack of customers. I sincerely hope they do not reopen.

Awful. Three of us went here on April 2nd. We were the only patrons in the restaurant at noon. That should have given us a clue how bad this place is. The spaghetti was cold and clumped together. The service was awful. Couldn't get our order right with the drinks. Brought out our main course when we were still having our salads (skimpy portion), tried to take our bread away while we were still eating it. Went to the rest room, absolutely needs a thorough cleaning. This is my first and only time I will eat here. It's like nobody cares.

Tables that slide, croutons that are stale (not crispy), average pasta. Pretty good sourdough (though I question if it's really made fresh daily). White sauce lacks flavor. Meat sauce is OK but the meat is flavorless and kind of average. Fast service once the waitress finally got to our table. Pretty dead on a Friday night. I'm from Portland in Salem for the evening, wanted to try local flavor. I should have waited till I got home.