Taco Bell

Just like any other TacoBell, friendly staff and quick service on the drive through. We got Mexican pizza and Veggie Chalupa and both are great. Mexican pizza was tasty with crispy flat taco shells layered with cheese, beans, and veggies and Mexican red sauce. However it’s no where close to the taste or similarity of a pizza. Chalupa was as usual good taste. Definitely worth more than 3 stars for this location.

When I pulled up to the drive thru, I waited for someone to say hello, and a boys voice said that they were closed. As I was putting the car in drive, another voice came on and said how can I help you. So I asked are you open?? The first boy answered over the intercom no we are closed. Again the second boy got on and said can I help you? So again I asked if they were open or closed. The second guy said they were open followed by laughter in the background. I have a severe lettuce allergy and told them while placing my order. I asked for extra onion on my burritos. I had lettuce on my allergen tacos. And they gave me a cup of onions on the side. As well as no sauces. So I went around to ask for some sauces and to get my tacos fixed and the doors to the restaurant were locked despite a paper saying they close at 10. Today, I feel like I have food poisoning from the negligence this place put on my allergy safety. The people who were working last night were childish and had no obvious interest in doing their job. Allergies are serious and should be treated as so. If children are working at night, you should have a more adequately trained and stern managers on duty to help keep employees from acting immature. I will not go back to that taco bell, and I will forever let people I know that this particular location doesn't take people's health and allergies seriously.

they had a staff of four working yesterday's (5/19/22) lunch rush, that resulted in my mobile order being delayed from 12:30 to 1:08. which would be borderline fine - been there done that, i get it! except: 1. they were exclusively prioritizing drive-thru orders being placed in real time, and we all had to ask several times to get them to work the mobile orders which were placed in advance 2. the manager on duty (~5'3" woman with septum piercing) was extremely rude and unprofessional to several patrons. when a customer asked her about his order that he waited 30 minutes for, she waved her hand in his face and yelled at him about how stressed she was. she then returned to the back, and we could hear her yell "i want all these --- customers out of my lobby". a customer asked for her supervisor, and she stated that the area manager was out indefinitely, and that there was no way to contact them. i was told by two other people waiting for mobile orders, that this type of experience is par for the course at this location. to the associates working for her: i strongly recommend finding another job, because unpleasant folks like her are not magically going to become good, kind people. you deserve to work for someone who is a model employee and has an even temperament under pressure.

I had to wait 31 minutes for an order I placed for two people to be filled. This is a time when there was no one else in the dining area. I find that amount of time completely unacceptable for a fast food restaurant. I actually stopped in because I had to get some food quick before and evening work meeting. Choosing to stop at this Taco Bell made me late for my work meeting. Last time I make that mistake

Dont waste your time or money…. I’m serious. What a disappointment.. several times I’ve wanted to write a review, but felt too compassionate, but after this last time, I think it’s important. First off, the drive through line was at a standstill on a Tuesday night after the dinner rush.. by the time my car got to the speaker, 3+ cars left the line simply because no one inside seemed to care at all. When I got to the spot to make my order, the woman told me that she wanted a 30min break, so she wouldn’t serve me. So, now I had spent 20mins in line only to be told she wasn’t going to serve me anyway. The last few times I stopped in, they have had their employees having a ball inside, yet could care less about the customers. But what gets me the most is it’s not just that, but you’ll wait in line for a long time only to be turned away, not because they’re closed, but simply because someone doesn’t want to work. Not sure if this is Taco Bell corporate’s fault for not paying their employees enough to work to some standard, or if the current manager isn’t doing a good job managing the store.. whatever the issue, they need some help at this store. It didn’t ruin my day, but it does cause me to think twice before going there or suggesting it to others.

The GM is horrible at doing weekend schedules. Leaving it to only 1-2 people and the wait time becomes 30-45 minutes for some tacos. The weekend staff (dude on driver thru at 8:20pm on 7/10/2022) clearly can't hear because I was on the phone when my husband when he was trying to order and at no point did he insult you and then you refuse to serve us when my husband tries to tell you that he did not insult you at all.

Just ordered a #7 meal from here just 30 minutes ago which was a chicken quesadilla and a soft taco. I get home to see that the 12.37 meal I just paid for is literally just 1 taco. 1. No quesadilla. So 12 dollars for 1 soft taco. Then I go to eat the 12 dollar taco and it had lettuce in it which I clearly asked no lettuce and the receipt even said no lettuce! So I got the wrong taco and was missing my ENTIRE MEAL! FOR $12 I would recommend going to this Taco Bell if you want to be served by workers who barely speak English or speak 0 English at all to “make your order” maybe the Salem Taco Bell should invest in a college program since they employ workers who clearly can’t read or write English correctly. Will never be going to this location again this is the third time in 2 weeks my order was missing items or was incorrect.