Panda Express

Placed an online ordered a large Chicken string bean for my kids. When I arrived home most of my large container was full of green beans but very little chicken. Needless to say that my kids being small they mostly eat the chicken. When I called to speak to someone about the situation, they asked go back (30 min drive) and they would give me a medium size instead of the large i originally ordered. When requesting refund I was told they were unable to give me refund. This isn't the first time this happens and is frustrating for a working mom on a stressful day. Now to figure out something quick for my kids.

Daily there is a steady flow of customers. There are small Windows of time that is not crowded. Short and expedient line during the mornings. No breakfast this served. The various times I attended this location they had a continuous shortage of chow mein or fried rice. It is understandable since it is a very popular dish. The staff's pressure is understandable as it is a food service industry job. You may find the times the employees rushing or noticeably agitated. Photos this reasons and others you might find that the best way of acquiring your food with a considerable temperature you might want to consider ordering online skip the line and pick up your order. I believe that in order for a line to flow well please have your order already in mind before you get to the counter. When ordering make sure you take your time do not feel rushed take command and control of your order you are spending your well earned dollars. Is a staff accommodates me with just a simple smile and politeness I am more likely to leave them a tip since it's getting difficult to get efficient service. The food is cooked with the all around standard good quality taste that all the restaurants from the all across the restaurants from the franchise. The orange chicken could use a bit less sauce overwhelming and quite thick at times nevertheless the meat is cooked through the middle and through. One of my favorites from this location is the walnut shrimp. ( Could also use less caramelized sauce) . I need you to help me find honey I won't tell me about yourself always consistent with a white and fried rice. Chow mein is one of the children's favorite. Plenty of parking always felt safe well late during the night. One of my go-to Panda Express in our local area.

DON'T ORDER ONLINE. YOU WILL BE LAST PRIORITY. ESPECIALLY ORDERING ON THEIR WEBSITE. WAITING AN HOUR FOR MY FOOD. THEY NEED TO STOP TAKING NEW ORDERA OF THEY CANT HANDLE THE 20 ORDERS THEY ARE BACKED UP ON. THEY NEED A REAL TIME TRACKER. MY EMAIL SAID IT WAS READY AT 6:30PM. AND I PICKED UP AT 7:25PM. THEY HAD 1 HR TO GET MY.ORDER RIGHT AND THEY FORGOT MY KUNG POW CHICKEN. WE NEED A NEW CHINESE FAST FOOD IN THE AREA. ALSO CHOW MEIN WAS DRY. AND RICE WAS FLAVORLESS. THEY BEEN GOING DOWNHILL SINCE 2019