Mcdonald's

Politely I always tell the cashier I can’t eat the hard cookies so I ask for fresh ones and I tell her I don’t mind the wait because I know it takes extra effort. Almost every time I am given the hard cookies and I have to give them back and ask for fresh ones at the pick up window and then told to wait in the wait spot. It always seems like fresh cookies seems to be some kind of issue.

It says open at 5 but manager was talking on the phone till 5.30, when I asked her about opening time she said she don't care that she the boss, mc Donald's should check who is manager better. please review 4-10-2022 bad service go to jack in the box better they always open and don't pull stuff like that. Standards should be kept. Smh

Women's bathroom disfuntual and not handicap handy. No hooks in toilet area for purse, water facet did not work properly( automatic water upon sensor being set off). Adjacent toilet area locked with no entry allowed.Notified manager she blamed Instead of stating McDonald will address it. Hey McDonalds we know your making money help it out. No bueno.

McDonald's had just opened at 5:30 a.m. when my husband and I stopped to get breakfast for the day. We had been on the road all night and just got into the Salinas area (our destination), so we needed a short respite. The new order screens were up and working, but a very friendly young woman grabbed us and offered to take our order. She was so pleasant, kind, and helpful, it made ordering easy and even fun. We sat down and talked only a few minutes when our order was ready. It was fresh and hot and even smelled delicious. Our orange juice was cold, and the meal was brought to us at our table. My only complaint is that McDonald's is still using single use straws--and customers aren't asked if they need or want a straw. This practice is extremely wasteful and bad for the environment. For this reason, I reduce their 5 star rating to 4. I also noticed other types of plastics in use, here. The plastic cup for orange juice that I use once, throw away, and it stays in land fills or flows out to the oceans. So wasteful. Come on, McDonald's, get with the program!