Cicis Pizza

Great experience stopping in for dinner with the Wife. We were promptly greeted, staff seemed friendly, and actually seemed to want to be at the store which is a big plus. Buffet was fully stocked and was much cleaner than other locations I have visited. The staff also helped with a custom pizza my wife was really wanting. My only feedback would be that my cinnamon roll was slightly tough on the bottom but perfect on top, seems like a possible pan issue 🤷‍♂️ Overall great experience and great staff, definitely the place to go after something like SeaWorld.

So I’ve been going to coco’s for years but lately it seems like they have just been going down hill. Especially with service. The food hasn’t really changed. It’s still the same food they’ve had for years. As far as service, it looks like no one wants to work there. We arrive and the doors are still locked. Now, it’s only 5 mins past opening, but still. Cashier doesn’t want to be there, but she’s the only one who really does anything we ask when it comes to getting food. The manager, or whoever he was, was too busy taking pics of the pizza that some of the pizzas were getting stuck and getting burnt. Then, instead of asking for another one to be made, he puts the burned pizza out for people to eat. They used to greet you when you came in, and said bye when you left. Don’t think I heard any of that. Miss the old Cici’s *********UPDATE********** So my wife and I recently revisited CiCi’s. We showed up right as they opened. No one rolled their eyes as we walked in but instead we’re greeted with a smile and a “Welcome to CC’s”. The buffet was actually full of food, and when I made a request, I didn’t have to wait till we were about to leave. The cashier was very polite. The manager, whose name I forgot to ask, for, was friendly, fast, and courteous. I’ve raised my rating from a three star to a four star, on overall experience and my service review to a five star because of that cashier and the manager. I hope that the owners and corporate know that the experience was a completely different experience from the last time, and I highly praise that manager, and that cashier for doing such a great job.