Las Palapas

Flavor: A Service: B Tea: A Solo dining: A I came here because of the highly-recommended queso - which didn't disappoint. It's very mild but in my book that's better than the alternative. The cheese enchiladas were good with my favorite kind of gravy. And I liked the Palapas plate with the serving of fajita meat to make a taco.

Bad customer service a year ago and now they got my order wrong when I returned. Ordered 4 tacos and 2 drinks we were parked a good while you would think with the amount of time we were parked the order would be right, nope. The bacon was completely missing from my bacon potato and egg tacos. Rest of order was fine and the customer service was a lot better then last time.

Recently, after attending a funeral at Ft Sam Houston a group of approximately 25-30 people were planning on grabbing lunch together. Plans were made ahead to eat at another establishment that dropped the ball and at the last minute could not accommodate us. Without any prior warning we descended upon Las Palapas. Sheila, the manager did not even hesitate. In a matter of minutes, a private room was set up. Our server, Jessica was cheerful and efficient. The food was great, as usual. Today, y’all knocked it out of the park. You pulled off a miracle and we all were truly grateful. Way to go, Las Palapas!

Went to eat here while on Our trip..... Excellent SERVICE BY STEVEN!!!! I wish we had ppl like him down here where I'm from ppl r just rude now days. I hope ur manager knows he got good ppl yall keep up the great work!!!! y'all's Food was fabulous 🤩 This is a great place to try!!!THANK YOU FOR THE EXPERIENCE GUYS!!!!

VERY POOR SERVICE We waited at the sign that said wait to be seated for at least 5 minutes before we were acknowledged and told to sit anywhere. Host gave us menus and got our drinks. Server never came to our table to get our order. There were plenty of workers walking around and sitting down to eat. We left after 15 minutes of just sitting there.