Bamboo

Sunday visit about 2pm, dinning room and lobby closed. Ordered food from patio door. Very busy with take out and delivery orders. Patio was comfortable with several fans, minor traffic street noise, modern music playing. Staff was very friendly, helpful, and professional. Had a hot and sour soup, vegetable delight with shrimp(thick noodles with great thick sauce) Singapore noodles(yellow curry with pork). All were delicious. Highly recommend.

I made an order at the restaurant, for delivery. The quality was poor, fries were stale, the tea was incorrect, and the chicken strips were dry and over cooked. I called and complained, Austin the manager pretty much told me there wasn’t anything he could do to fix my order. That he packed my order himself and it was up to his standards. I told him if I returned the uneaten part of the strip meal if he would fix it then. He told me only if I brought it to the store. I have never had this issue with your establishment and have ordered from there numerous times. I am very unhappy with the service and the quality of the food I received and would appreciate if this was fixed rather than blowing me off and telling me pretty much “oh well, not my problem”

I was craving sweet and sour chicken and when it arrived it was inedible soggy. The lo-mein was sickeningly sweet and the vegetable delight tasted like old rice wine vinegar and canned vegetables. I’m so disappointed in this meal that I’m writing a review. The one positive was the fried raspberry cheesecake rolls but they were the least expensive item and not enough to redeem the fact that I couldn’t eat the entrees.