Rubio's Coastal Grill

I am here on taco Tuesday and people are all bent out if shape because of the wait. Do you know what day it is? 🌮 People are rude frankly. Meanwhile, the workers at this location are the kindest, most courteous hard workers at any location I've been to! Have some human compassion, people! Good, fresh food takes a few minutes.

I am writing this review to applaud DINESTI, the restaurant Manager of the Rubio's Coastal Grill on Mission Gorge [SD 92120]. She was working the Register this evening and this"review" is particularly addressed to commend DINESTI for her customer service skills, genuine and happy smile, as well as her significant attention to detail. Not only did DINESTI take the time to go through each of the options that come with our meals, but identified the differences in the three (3) varieties of shrimp tacos for us to choose. We selected the soft tortilla shells because we did not want them to be grilled with oil; and, we added black beans, rice, cabbage, avocado and mild salsa. Before concluding the order, DINESTI then inquired if we wanted anything to drink and desert. She exhibited he type of heartfelt attentiveness you might expect at a fine diner, but it was so great to have this service at a local eatery. Take it from me, ask whether she is working before you go there to be able to not only enjoy their outstanding food, but to enjoy the care and appreciation that is exemplified by a truly superb Manager. It is obvious DINESTI truthfully LOVES her work in general , and everyone with whom she comes in contact in particular. Thank you DINESTI for making a huge difference for my wife and I.

Food good, restaurant clean, service friendly, but the wait for food was a little longer than I expected. It took about 15 minutes for a California rice bowl (at 12:30pm on a Tuesday), and other customers seemed to be experiencing about the same wait for their orders. It could be that the kitchen was slower than usual this day, but maybe something to consider if looking for a place to grab lunch when you're in a hurry.