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Google Bewertungen (8)
ZERO STARS.Absolutely pathetic and disgusting. I place an online order last Saturday,it went through and showed on the app that order was ready for pick up. When I go to pickup at 8.15 pm ,I get said that they are closed because they are short staffed however it says that location closes at 10.00pm online. So when I asked for refund ,I was asked to come 3 days later when the manager would show up and then ask for refund. I let go.
This Saturday I ordered again online,the order goes through and I pick up a veggie delite sandwiches because I am vegetarian and it barely had any veggies ( no tomato,olive,all peppers where also missing) also the Italian bread was stale and chewy. When I go back and ask for missing ingredients I was then said that they were out of those veggies. Again did not process refund and was asked to come Monday for refund when the manager would show up. The guy serving found all of this funny and was laughing. Totally disgusting and shameful. THIS PLACE IS A TOTAL SCAM. MANAGER IS RUDE & LIAR. EAT from this PLACE AT YOUR OWN RISK.
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Google
The customer service was fast if you tell them please work together as a team to get the sandwiches to the customers.
I got the LaJollaClub. Soooooo F.....Good.
Thank you
Google
This was my favorite subway up until my last 2 visits. The older Hispanics woman is pretty awesome when it comes to customer service and making the sandwiches but on 11/29 around 1:15 there were 2 younger people. The rap music was blasting, my 3 year old kept commenting on the “bad words” I’m highly allergic to mustard and I told her when she picked it up. I turned around to grab a drink, I open my sandwich at home and it’s flooded in mustard and I needed my epi pen. These two younger individuals have no customer service skills, they need to lower their inappropriate music and pay attention to the customer because it could have been fatal for me. I will also be calling corporate and reach out the their managers.
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Google
0 stars definitely. Waited for more than an hour and they are just deciding to not make my food. Super hungry so angry and disappointed with this subway. I hope the manager or someone from corporate takes notice and fire these workers from this shift. Like I say with other places that give me the same service. “DO BETTER AND JUST BE BETTER” or close down. SMH
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Google
ordered 10 minutes in advance, guy attending was super slow, like he was high. took 15 more minutes because he was fitting the plastic gloves finger by finger. alarms sounding and he wouldn't turn them off. he was rude when i asked him to prepare my order instead of looking into the void.
Google
Extremely unreliable! Came here at 8 pm when hours of closing are 10 pm. The guy at the counter say we aren't taking any more orders? Same thing happened last week when they closed early and refused to take orders. If you are going to close early can you do the basic courtesy to update your hours on Google? Pathetic service!
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Google
Just had the worst subway experience I’ve ever had at this location. I came in at 3:30 and no one was in the lobby. The bread was squished flat as she cut it. Despite the slowness, it seemed that the staff hadn’t bothered restocking and the employee spent 5 minutes looking for cheese in the back room. The toaster didn’t heat the sandwich very much and required a second run to melt the cheese. Half of the things I normally put on my sandwich they were out of or were declared “discontinued” (although I have gotten them on my sandwich in the last couple weeks at other locations). I ended up with the saddest looking sandwich I’ve ever paid for.
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Google
They are so incredibly slow at this location. I’ve waited here time and time again for close to an hour. Not because they are busy, but because it takes them 10 minutes to make one sandwich which is ridiculous. Place a mobile order and expect to walk in and pick it up? Nope not here. Once you get there THEN they start making the food, but you have to wait in line first. Terrible
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Google
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