Bar Adagio

Nice Marriott property located a couple of blocks off Union Square. Furthermore, it has a few pubs in the right opposite the hotel, so weekend music can be a bit loud. The rooms in the property are of decent size and clean. I missed a hot water kettle in the room. (although one can always go to the ground floor and pick up tea or coffee which is kept for guests) The food of the property is also very good. I would recommend this place for business travellers.

I had an amazing stay at Adagio, and I must highlight the outstanding service provided by Carlos. His attentiveness and kindness truly made our experience unforgettable. The staff's commitment to guest satisfaction, exemplified by Carlos, sets this hotel apart. Highly recommend for a pleasant and welcoming stay.

All of the staff were fantastic, especially Chris. He went above and beyond to make sure my stay went well. I had a frustrating experience with the (unaffiliated) car rental next door just prior to arrival which he tried to help resolve in every possible way, and made a (successful) heartfelt effort to improve my mood on top of it. Free champagne always does the trick. The 12th floor corner room was clean and had a great view of the city. I didn't notice any noise from the hallway or neighboring rooms. I had about an hour to kill late in the day before leaving for an 11pm flight, and the lobby was a comfortable spot to pass the time. I booked last minute and still got a good rate that included breakfast. Despite its proximity to the Tenderloin, the streets in front and around the property seemed OK. I walked alone to/from Chinatown (Northeast) at night and to Cathedral Hill (West) in the AM. There may have been more foot traffic than usual since it was fleet week, but still seemed fine nonetheless.

The hotel is a great stay and at a great price. The staff are superb and extremely attentive. That remaining true, there are some issues. Each additional night requires a $100 deposit which takes nearly a week to receive back. Furthermore the neighbourhood is on the border of some rougher areas of the city. Both by day and night can feel somewhat unsafe as the hotel is surrounded by some quite unpredictable characters.

Great rooms. Very nice staff. Pleasant front desk and reception staff, bar tender Kenga is fantastic and energetic, and very nice restaurant staff. … Be aware of your surroundings especially during “off hours”; nothing really bad, but it is this district of SF… One thing that dampens my enthusiasm is the in-room “mini bar”: no matter how desperate and hungry you are, do NOT take anything from there. The bag of regular Lays Chips/crisps cost me ~$6.50! As for the cashews from the mini bar? Don’t even ask…. The front desk’s answer when I seemed shocked was “well, sir, you pay for the in-room convenience”. I do understand and accept the concept, but it was not like I ordered delivery at 3:05 AM! This is a quick item substitution. ~$2, or $3, (making for 900% markup) I could understand, but 2,500% markup is, quite frankly, just insulting… ‘Nuff said. Great overall experience. Enjoy.

I changed to this hotel last minute (from the Courtyard around the block) due to a Marriott Bonvoy sale, and I am so glad that I did! The location was ideal for our mixed business/vacation trip. The staff treated us like we were at their home, doing whatever they could to make us feel comfortable and taken care of -- from free-flowing water, prosecco, and coffee/tea, to their friendly demeanor and excellent recommendations. The hotel itself is in excellent shape, with a good gym, welcoming lobby area, and other fresh decor. We also liked the room having a large shower, pull-out couch, and a comfortable bed. We particularly loved having a ceiling fan in the room and a motion activated nightlight in the bathroom! My only complaint is the mini-bar and the general manager telling us they could not remove the items because of the contract they had with their vendor, so I had to take measures to remove temptation by our 8-year old (covered it up).