Jack In The Box

I was taking a stroll and just felt like getting some onion rings (I love a good onion ring) so I searched up where I could get some and went in here. I haven't been in Jack in the Box despite living just a few blocks away. The interior is quite quaint, with just a few seats and tables to eat at. The man who took order was very friendly. I asked for one order of onion rings and nothing else. He offered me fries for free. I glanced and noticed a mound of fries, both regular and curly, in fryer baskets suspended over the fryer. He was probably just trying to get rid of them so they didn't have to go to waste. I said no thanks but he asked again, so I said no thanks again. He stopped insisting so I paid and got the receipt. The onion rings were $4.99 but because of a city health fee thing and tax, they turned out to actually be $5.58. I waited for a while and got my bag of what I thought were just onion rings. He said "have a good day" and I replied "you too." Great service. I looked inside the bag and there were two little satchel bag things (I'm not familiar with Jack in the Box sizes), one with regular fries and the other with curly fries. I got home and tried the three types of crispy sides. They were all warm. The onion rings weren't onion-y at all and the onions pulled out of the crispy batter part. There weren't any dips or sauces or napkins. I won't be having those onion rings again unless I've been hypnotized. The fries and curly fries were just alright. Well, for the price, they were the best thing ever (they were free) because I've never had free fries. Overall, the food is just okay. The onion rings suck though. The service is outstanding however, which is why I'm giving four stars. These are good people.

So I come to this place where the employees don't understand English nor speak properly For a breakfast sausages jack combo that is $5.79 the girl whoever's was the charging me like $12++ N when I ask her what is $12 for She was charging me everything separate. All I wanted breakfast jack without hashbrowns substituted by fries... how difficult is that simple order... then comes another kitchen guy explaining in a translator app which did not give him proper translation... sorry but not being stereotyped or racist.. they'll start talking in Spanish among themselves n later telling me if you don't like you can go... I've already been charged n y you're telling me this... if you don't understand English or speak that's your problem... don't keep blabbering in ur language... this is UNITED STATES.... maybe if you don't like it speak your language wherever you're comfortable... English is preferred when you're speaking and understanding for real.... If they don't know their job n price details it's not my problem... it's not the matter of money or a $1-2 charging extra ... tatz forgery we don't entertain that here... post pandemic or not lot of people don't have jobs so every cent matters... maybe for you it's not as you're earning it by charging customers wrong..... To THE MANAGER : PLEASE KEEP TRAINED STAFF AND THAT CAN SPEAK & UNDERSTAND ENGLISH LANGUAGE ABOVE ALL DON'T OVERCHARGE THE CUSTOMER

Ordered Sourdough Jack combo w/ curly fries and shake, stuffed jalapeños, 2 Jr. Bacon and 4 tacos for my group. Received Onion rings, 2 tacos and cheeseburger (not sure which cheeseburger (patty as thick as a slice of paper) was given, picture below). Correct receipt taped on the bag and delivery driver stated he wasn’t even able to talk to the workers. Not sure how it was this off but based on quality of the food that was given looks like the company is valuing profits over quality.

Back to back disappointing experiences. The last 2x I have been to this location they neglected to include the 2 tacos that I ordered and paid for...for a total of 3x this has happened at this location in the last 3 months. Not only was the order shorted, on this last visit I waited an extremely long time where a dozen customers came in after me and received their orders ahead of me. Ironically what delayed the completion of my order and where there was a backup in the kitchen....tacos....yes, the ones that were then not included with my much delayed order.

Pretty busy location. Right on the corner of a busy intersection. It was close to our hotel. Fairly clean inside. Not many tables. Locked bathroom. Cool new soda machine that let's you customize your drink in depth. Lol The food seems kind of skimpy. My chicken. breast seemed pretty small, and thin. The fajita pita is like 80 percent lettuce. Nothing really tasted fresh. Fries were good. Don't think I would go back.

I came here @2am this morning. I was just going to get a couple tacos and curly fries...but then i noticed the little box of tiny tacos (: they are so cute (& yummy) & jack in the box now has cinnamon sugar donut holes (: & i was happy that when i ordered the donut holes they were made fresh & they are a nice yummy dessert & even tho they are cinnamon sugar donut holes they were the right amount of cinnamon-sugary~ness-the sweetness was a good amount, not too much. & my fries did not really seem that ..fresh-like(&i knew my husband would definitely say something about them...haha) ..so i forced myself to go in and say something..& there was no issue at all making some fresh new fries for me (: that is why i decided i am going to write a review about how everyone that worked here was super nice & stuff...i had to force myself to go back in there cause i was kinda nervous if when i said something about the fries i would just get someone that would want to argue with me about how they are good&refuse to be nice at all & start yelling about it (like my experience at the mcdonalds on petrero&16th..:/ .) But there was no problem at all @this jack in the box (: . & also The man that was taking everyones orders that came in to order food or pick up orders was super friendly and nice (which really it is just nice to go and order fast food & have happy~nice people that work there)