El Pollo Loco

My advice for everyone who's ordering take out from this place is to count the pieces and make sure you get the side that you ordered. My order of 14 pieces of leg and thigh Grand value family meal place today with cashier Jonathan , order #20 at 5:30 p.m. on March 11th 2018 was found to have two major issues. Instead of 14 pieces of chicken we received 12 and we got black beans instead of the pinto beans. Just be aware!

I had to wait 25-30 min to get my food, the workers were very rude, they all had an attitude. When I walked to order I noticed the rice and ingredients were all over the counter. In my personal opinion thats very unsanitary. Furthermore they still made me wait more time for my chicken to be well done. I’m sorry but if there selling raw chicken they need to shut it down. My pico de gallo was expired. Right away when I opened my pico de gallo there was a rotten smell coming from it. I gave it a star cause at least they fully cooked my chicken ( all though I wouldn’t understand why they ask if I wanted my chicken well done, when it should be well done either way). They Also proceeded to give me the wrong fries.