Cafe On Broadway

We only had coffee (and one of us had a cookie, which needed more chocolate chips but was otherwise fine.) The coffee was good - not sure or bitter. I would like to be able to share a review of the sandwiches but, apples, the server only wanted to know our order and provide it. He did not answer ANY questions about the menu - he was completely silent when asked direct questions regarding the food he is selling/serving. It was odd. TOTAL SILENCE while maintaining eye contact but no response. The place was clean and tidy - including the restroom. Interesting architecture and spacious. There are games and books for those wanting entertainment of that sort. They sell a nice variety of teas, including bulk, and hats and tshirts.

The food was great and the servers were as well. However the way in which things are organized and run (which is the responsibility of management) is not good. When we placed our order there was no number assigned to us nor was our name asked for. We realized this was an issue overall as we watched servers search tables to deliver the food and drinks. They would have to approach tables asking if the table ordered whatever meal/drink they were holding. A simple number system would improve this. This creates concern for the customer, as I wondered if our food would actually find us and I’m sure is frustrating for the waitstaff. I did have to flag down the server to get our food as he was looking everywhere and approaching tables both inside and outside. Also, I ordered a salad which was served in a paper bowl with paper inside (like one would get with fish and chips). The paper got wet from my salad dressing and disintegrated into my salad. I had to pick pieces of paper out of my salad. After we ate, we decided to order drinks. I noticed the cashier told another server that she was supposed to have been relieved awhile ago to leave. The server said he was supposed to have already left as well. I saw the cashier and server eventually get to leave but as the server left, a table outside asked him about their food as they had been waiting a long time (again due to organizational issues). He was kind enough to go back in and check on their food even though he was clocked out. He shouldn’t have to do that. So all in all, this could be a great place because the food is good but management needs to figure out a better system for numbering orders as well as improved food containers. The staff also deserves better treatment of being relieved on time and not having to work off the clock due to the overall disorganization. I will try again in the future to see if any of these issues are resolved.

Hey everyone! I came across this awesome coffee house. The warm & friendly staff were helpful, kind & compassionate. They have more to offer then just coffees & teas, lattes. They have scrumptious muffins and other breakfast items and items like panini. Not to mention comfortable seating areas that are a warm family atmosphere. Come as you are. God bless! Oh yes! They have a book shelf near the couch it's a free library but, it's pretty empty. I was able to find a great study bible for my neice! Thanks Cafe on Broadway!

Love this place! Big open spaces for groups. Great food throughout the day for breakfast, lunch or dinner. The customer service is spot on and the staff are always friendly and kind. This is a great spot to enjoy in downtown Siloam Springs with sidewalk dining or various arrangements inside. Love the paninis, quiche and baked goods. Favorites are chicken salad paninis and potato salad with the baked oatmeal being great at breakfast with a traditional cappuccino. Give this place a try if you’ve never been in. It is a local GEM!