Mookata

The food is decent and I love the fact they use charcoal for the grilling of food. The service crew is horrendous, their cook gives better service than the service crew. When I was making payment at the counter, the service crew asked me to wait so she could take the receipt to the customers outside before coming back to let me make the payment. Feels like the service crew is not having a good day so customers should feel the same.

Went to check out mookata @ katong as it was marketed as traditional mookata that uses charcoal. Arrival at the restaurant only to see tables with gas stoves. Service was poor, staff just left the meat and vegetables platter our table and walked off without turning on the gas stove for us. Another staff came to turn on the gas stove only after my husband made a runkus. Within seconds after the stove was turned on, it run out of gas. Had to catch the attention of staff to get the gas canister changed. The chicken was not thinly sliced, which took longer to cook. Their marinated meats were too salty for my liking. Ordered their pandan chicken but was utterly disappointed, there was no pandan fragrance in the dish, the chicken was overcooked and dry, the oil was not drained off properly before serving, you can see the oily dish from the photos. Place gets crowded by 7ish and you need to be on waitlist to get a table, I guess this is perhaps due to lack of Thai / mookata restaurants in katong area....

Ordered a few ala carte dishes, price was higher than other places so i would thought its portion was bigger or at least it's food's quality would be good. To my shock, they served 4 pieces of pork belly for $8, charged soup base based on per pax. Portion of other dishes were so small i left the place having to go to other place to have dinner/ supper. overall, disappointing food portion and quality, price was ridiculous.

The food is pretty good, marinated meat is nice. Ordered 4 pax set for $81 ( inc. GST + service charge ) a little bit high price. It is quite hot there due to weaker air conditioner, recommended to add corn first as the soup is heavenly with the corn ( really sweet! ) Charcoal is used which is a nice twist of course. If the air conditioner is stronger and the price a bit lower, it'll be better, service is quite okay as went not on peak hours, it appears there are more staff based on other reviews. P.S. Chilli sauce not very spicy, but children may not like it much due to some spices in it.