The Burger Bar

One of the worst burgers I've had ANYWHERE, but the quality of the service was even worse! If I could, I'd give this place several NEGATIVE stars. I rarely give perfect 5-Star rating, but then again, I rarely give 1-Star rating, either. First the mediocre food review. The pattie was too sweet and the texture too soft. When I bite into a burger, however, I'm expecting a decent amount of texture that comes with a real burger. Not here. That's the nature of the burgers you'll get in this joint. Perhaps it's geared towards Asians, but a burger has to have the taste and texture of a burger. The french fries were too greasy and over cooked. Even McDonald's french fries are miles ahead, which doesn't say much about this place. Food = OVERRATED! Now the service. We asked for a chair to place our large bag. The server brought us a chair. However, the server came by and took away the chair - TWICE - while we were eating, and gave the chairs away to other tables. First time, our chair was taken to a table for 4 with only 3 people sitting - they didn't need the chair. Second time, they took away our chair and gave it to a couple for them to put their bag on the chair. That is, they took our chair and gave it to another couple. When I asked for an explanation as to why they kept taking our chair, the server apologized and asked for "one more chance" to get it fight, but then the Manager, whose name was "Denuka", "Denuja" or something like that, argued that the other tables had more people and needed the chairs, which wasn't the case. Complete BS! There was even a table for 4 with only 2 people sitting (as pictured) whose chairs were left alone...NEVER touched all evening. When I told the manage about the table, and why they didn't take a chair from that table, the manager claimed it was a table with 4 people. Take a look at the pic - A COMPLETE LIE. The manager had a "I did nothing wrong" attitude, and when I told him his attitude was problematic, he said that was my opinion and walked away. This guy should not be in the service industry. I've traveled the world and reviewed hundreds of restaurants. This place is one of the WORST. Goes to show you how one employee, a manager at that, can ruin a business!!! All my reviews are fair and reasonable. No exaggeration. Just the way it is. Period. NEVER RETURNING TO THIS PLACE!!!

The staffs there were quite friendly and took a good care of us. Especially the male staff named Fernando was helpful and his service was tiptop. We ordered 2nd round of Guinness while still having the first glass. He bought the 2nd pints to us right after we finished the first ones without us asking for it. And he checked on us if everything is okay every now and then. We would definitely recommend this bar because of his service. Thanks for the amazing service Fernando!

Great food and juicy lamb patty... I love it... beef I can’t comment as I won’t take beef. Chill beer. The thing I most appreciate is their service. I saw all the indian staff are very friendly and importantly humble... their service also very fast and prompt. Can give 5 star for their service... I will come back for their polite and warm service.