The Soup Spoon Union

Decent set meal at affordable prices, but be careful of small add ons that add up. Overall, good price at town. Ordered: 1. Pumpkin soup - think it’s decent, not too creamy which is nice. Taste is ok. 2. Bread roll - while soft and warm, it is lacking in flavour. Wouldn’t add on. 3. Teriyaki chicken sandwich - really good, must try. Crispy bread and flavourful chicken. 4. Iced americano - normal, feels coffee machine dispensed. Spent $15 for a soup + sandwich + bread roll + coffee set. Located at basement of Raffles City, it’s pretty convenient and a short walk from mrt. There are plenty of soup spoons around Singapore anyway.

Ordered the monthly specials' A Florentine Midsummer Night’s Beef Stew. The soup was thick and flavourful. It had bits of beef chunks, potatoes, carrots and other spices. Although seatings are limited due to the COVID-19 situation, thankfully I did not have troublesome finding one during that weekday afternoon. Soup Spoon has changed to self-service for quite a while and there are no table service, so I wonder why are we still charged for service fee.

40 minute wait time for a bowl of soup? That’s already on the burner? We went back to order a single (1) bread roll. If we hadn’t asked for it, 15 minutes later, how long would it have taken? Menu needs updating as well; we ordered a soup and they didn’t tell us that they stopped serving it three months ago until we picked up the rest of our order. Shame.

Went on Sat lunch. Pastry soup was kinda disappointing because it was done separately, very obvious pastry was placed on top of soup bowl at the end and not effort to get it done together. Pumpkin after putting pastry in slightly burnt taste (not sure pastry or soup). Burger appeared and tasted decent. The other premium soup also tasted good with the ingredients.. Cashier staff also provided incorrect info earlier that there will be service charge and GST but there was only GST. Was using fave voucher so need to top up with additional item at payment. Overall ok

5% service charge when you need to order on a tablet and the cashier don't even look at you or say hi and tell you to use tablet when you have simple question. Unacceptable even for Singapore standard. Food is not bad not special enough to accept this. It would have been fine if the place was full but there were barely any customers