Krispy Kreme

Last weekend, my little one had a craving for sugary donuts. Being a doting father, I decided to get him Krispy Kreme donuts after having tasted it before. So, I went online to make a purchase which has some kind of promotions which included 2 canned beverages. It was Sunday morning, we happily went out as a family to collect the donuts. However, a Happy Sunday quickly turned into a Horrible Sunday. My wife and son went to collect the donuts while I parked my car. The staff at the counter was very rude and unfriendly. My wife selected 2 canned beverages as it was part of the online deal only to be told off later that not all canned beverages are eligible. The staff did not bother to explain upfront that there is restriction on the canned beverages. If that is the case, the online ad should spelt out in clear what are the beverages that we can collect. The staff pulled a long face while getting our donuts ready. To be honest, we are not there for the canned beverages but for the donuts. Eating donuts should make us happy. But, Krispy Kreme managed to do the opposite to us. In fact, their donuts didn't taste that good to start with and now they topped it up with frustration. I spent $15.60 for 6 donuts, it's definitely not cheap by donut standards. But to spend that $ to get this type of experience. I rather donate the $ away any time.

Horrible service and awful donuts. Staff laughing and joking looking at us while we were selecting! Very rude replies when we asked where we could sit. We just left the stuff after 2 bites. Coffee was another sad story. Felt like they were ridiculing us for eating their plasticky, soggy donuts! Never going there again.