Ajisen

First time here and it is also my last. Absolute poor service. Very short handed with only 3 service staff for the entire place during peak period. The waiters are inflexible and unable to accommodate simple request like change of table citing fixed seating arrangement (not related to any SMMs) when the place is not even full. Service crew is also very indifferent in attitude. Food quality is acceptable, typical Aijsen taste. However before the food arrived, the overall dining experience was already unpleasant. Another unacceptable area to highlight is that the plate that arrived with the side dish was extremely dirty with yellow stain (refer to photo). It was such a turn off. I usually have a certain degree of tolerance towards such issues, but this eatery was unfortunately above my threshold that left a poor dining experience.

Came over for dinner on a Sunday night. Not much crowd even though other restaurants were queuing like crazy. Ordered their signature Aso ramen and the 2 mixed Mabo tofu, miso pork belly and Gyoza rice set. Ambience was quite okay, service was prompt and professional. Price point was average. However, there is a large difference in standards between the ramen and the rice set. The Aso ramen was okay, nothing to shout about. But the mixed rice set were terrible. Firstly, the set came with cold tough pork belly and cold tasteless mapo tofu. Probably pre cooked earlier and placed aside till people order received. The only warm food is the rice and soup. The gyoza was a surprise and it's delicious especially compared to the lousy rice set. Overall a disappointing dinner. So only a one star rating for the dropped in standards over the years.

Still our favourite Ramen shop. Have been here since they started with Tampines Mall, more than 20 years ago.....🍜. The layout and deco has changed somewhat from the early years here but we still love getting our ramen fix with Ajisen...... We used to have to wait for our orders but it's much better now. Keep up the good work.