Ponnusamy Restaurant Authentic Chettinad Food

Quality - Below average. We order Malai tikka. It was literally heated in oven and served. Cream of chicken soup - Oh my. You try this for sure and you will know what I mean. It's like garlic soup. Fullll of garlic and some hot water mixed to some already prepared paste. Biriyani - I guess they don't know how to make one. The chef has no clue really Chicken tikka masala - This alone I can give a 4star Tea - Ok this one was good. You can just walk in and have their masala tea. It's worth it. Service - The servers are fine, Decent attitude. The Owner if am not wrong took order. She had such a bad attitude, like they are just serving people free food. Just has no respect to customer or their children. Saw her shuing a kid that was walking inside the restaurant. Half the time her mask was below her chin. Leans on the table while taking order. Quantity - Not bad. Usual quantity Price - For the quality they deliver, they should charge just what we get charged in Kopitiams. I could see a whole lot of crowd queued at the restaurant next to it, but this one absolutely had none in front. That itself speaks for it Overall they need to change three things 1. Attitude 2. Cook food fresh and don't heat them up 3. Probably bring in a better chef team Am really eager to see what the restaurant has to say for this review. Note: I am a Chennaite. This is no were close to a Tamil restaurant. It's a North Indian cuisine restaurant.

Ordered Veg Biryani and Paneer Pulav to go, waited for 15 min, and approached the same staff who took our order, was given an unprofessional reply telling us to wait for another 20 to 30 min. When we ask to cancel our order, said staff started dishing out all the Terms and Conditions which wasn't informed at the time of ordering. As we were trying to explain our situation further, staff started walking away and rudely replied "no, I won't get into this", "wait, we won't return you the money after payment". When asked to speak to the person in charge, she commented "I am the in charge". One can only imagine if the "in charge" is acting in this manner, what's the level of service, customers are getting. Will I return to this place, big fat NO. Let me point out, waiting time for Veg Biryani and Paneer Pulav is 20 to 30 min, does it make sense? Anyone know such dishes are pre made in large quantity in any restaurants. TLDR: Avoid at all cost, big disappointment.

I would not even give that one star!! worst food ever for the price paid! Went for late lunch around, 3.30, asked for meals, they informed no more meals. we went with their recommendations for Dum biriyani - one chicken and one mutton. It was literally, rice with tumeric and red chilli powder nothin else! no flavor of anything else also tried the prawn egg bhurji something, they have used frozen prawn and it was very bad! not satisified with the food or ambience or anything! worst experience ever given for 70 SGD!