Laura Cafe

Century Square is 1 of the 3 malls located near the Tampines mrt. Although after going through the $60 million renovation and reopened in 2018 it is still unable to draw as much crowd as Tampines Mall which is not renovated. Maybe perhaps it is slightly further away from the mrt station or it is lacking in popular shop tenants.

I call and want to check for my item that I bought it at courts. Staff Name MUHAMMAD RASUL BIN RAZALI Work at Tampines Mall level 2 near singtel customer service. What he did is, shout and yelling me at the phone.. what he inform me that Vanessa say that she will get back to me and call me.. he don’t care about it. He work there only for 1 year and his attitude like one kind of ahbeng so call. I wish that rasul will get termination letter as soon as it can or I guide him the basic manners. So disappointed and embarrassed

Bad experience with QIREN having a booth at the level one foyer which is just at the end of the escalator coming up from basement. The FA will approach families with young kids immediately at the end of the escalator with no allowance for clearance from the danger zone. Suggest the mall should advice the agents on the safety aspects when they book the area or move them further away from the escalator area.

We came at 5:40pm before the crowd and didn’t have to wait as we made reservations. Our host, from Malaysia, was cordial and efficient. Haidilao knows how to attract it’s customers. Little things means a lot and providing free phone charging, tidbits n drinks while waiting, birthday celebration, and some outlets complimentary manicure, attracts people. The noodle stretching show is another plus. All this plus the quality of food, one will return!