Chefco

I had a good experience today at Alexandra hospital. The move to digitalisation is real and effective. No need to queue up at physical counter to register and pay. Instead of queuing at pharmacy, should use the one Nuhs app to order medication, comes with free delivery to your door step. No need to pay at counter. Pay via app. No duplicate word on bill invoice, easy to claim from insurer. Insurer should be more flexible la. Times have changed. I mobile registered so no need to go to counter to take queue number. Self service kiosk came in handy since its one queue number across the entire hospital. Can register at any kiosk. Overall good experience in AH . Not too crowded.. Managed to get an early appointment slot as I book my appointment through the app. And helped my mother manage her appointments with the caregiver access on the onenuhs app.. Love the new app! Thanks Nuhs! Best employer for 2022

got refer to alexandra hospital & got to stay here for 5 days. the nurse are all very warm towards patients. i felt at ease during my stay. tho im the few youngest patient, they still check me up from time to time! just that when waiting medicine it take quite some time. other than that, all is good! 👍🏻👍🏻

First visit; referred by polyclinic for ENT treatment. Interesting location, confusing building structure. ( However, blissful ambience). Thankfully, helpful staff and courteous assistance at all times. Clear communication, precise diagnosis, safety treatment. Hassle free appointment slot and easy payment.

Surely the standard of specialists and doctors are not meeting expectation. I was passed from one doctor to another and there was no proper diagnosis after a long 6 month with Alexandra Hospital. Subsequently I visited a private practice where I was diagnosed and treated. No doubt the ambience at Alexandra Hospital is great, surrounded by greenery, serene and slow pace. But what patient need is proper diagnosis and treatment. The doctors here are young and inexperienced.

I was here for A&E twice before. First time was in May 2013 when I fractured and dislocated my right elbow due to a fall. The doctor on duty was able to locate my elbow to the right position while I was given general anesthesia. The whole treatment took 1 month as I had to wear a cast for 2 week, then undergo physiotherapy for my right elbow. My 2nd time here was in July 2015. I had uncontrollable vomiting at night, cannot sleep and totally no appetite. Found that I had food poisoning. Was given the drip and observed overnight at the A&E. During my period there, I found the doctor and nurses professional and caring. There were not much people when I visited, both late at night. Hence the waiting time wasn't long. Around 30-45mins. Also just to share, I was also born at this hospital.

Fever one and half day, kept taking panadol. Reach hospital 39.6 degree, waited for 3 hours for dengue result. Confirmed. And they ask to go home and continue to take panadol!!!! Doctor never even appear, just called on mobile and say "go home". Never explain that the fever will be days. Then when insisted to be admitted, doctor refused drip and never explain why. Estimated 4-8k for 5 days. Never explain why so ex on top of class C room charges. Scary.... hospital can anyhow like this?