Taco Bell

The food I received was actually really great. Ill start by saying that. However, I made a simple request and they initially denied it. I asked for black beans added to a quesadilla. They told me they can’t do that because it would mess up their grill. I’ve never heard that before in years of asking for that add on. Anyway, I felt like the atmosphere was a little hostile after I pushed for the add on and they caved. If your employees don’t want to give you those little up charges then why are you offering them??

Was short staffed!! Took 20 mins to get food. Food was cold. Took another 15 mins to get food. Had to ask for a cashier because manager stopped taking orders at the front counter to talk on the phone, go in and out the office, and handle food after handling money. Ceiling was leaking severely in 2 places, at the front counter and over the bar table seating area. Front counter was dirty with food. The sauces were not stocked. The drink machine area was messy. The floors were dirty. The young lady working the drive thru window was the best employee there!!!