Luigi

We visited here last year and as we were back in Southend at the weekend decided to do so again . It was very busy in the early afternoon when we got there and so we went for a walk along the pier before going back later on and it was far less crowded. The fish was perfectly cooked and absolutely delicious. We also had a good laugh with the guys who work there and will certainly pop in again should we ever be back in the area.

Service was beyond what we could ask for! Couldn’t fault it. We arrived with quite a few of us, including a toddler whose birthday it was, and a baby. Staff got a high chair for us, allowed us to bring the birthday cake for the toddler with candles and sing, they gave a free lollipop when the toddler was crying and helped cheer her up, and even accommodated us when she was sick. They were very kid friendly and understanding, even when we felt embarrassed. They also gave us extra drinks for free for her birthday. Food was tasty, nice portion size, and would highly recommend. We even stayed to chit chat to staff for a bit after we finished. Was a touching experience, and unexpected. We gave them some birthday cake and a tip, which was the least we could do! They deserved more.

It is a lovely cafe/restaurant. It looks like it is newly renovated. The walls have fresh blue paint and nice decoration. Although the tables close to each other, you feel it is very spacious. You have much more choice of food here as compared to chippies around it. The reason we went with this particular cafe was that they did grilled fish. The grilled trout was lovely. Unfortunately, Southend pier has this problem that it is filled with fish and chips shops and you can't get anything healthy. We were delighted to find grilled fish and different type of paninis to be honest. The only problem with the place is that they are slow and a bit disorganised between themselves. You have got the wait more than you would normally. The staff that we came across was lovely, all 4 of them that we got to interact was nice. I would go there again but I probably ask what they have before entering.