Chipotle Mexican Grill

The service and quality is absolutely terrible. This location currently only accepts mobile ordering and when you walk in, there are 3 people hustling at the pick up order station while everyone else is lounging in the back! No one is friendly at this location and most of them don’t seem to have a clue what they’re even doing. Not only did they get my order partially wrong and late — the steak was absolutely horrendous!!!! I had to spit it out it was so tough or full of fat!!!

Stay away from this restaurant. The last few times we have had the smallest portions I’ve ever seen come out of a chipotle. This last time is a new record, one bowl had double Barbacoa and the other chorizo. The chorizo was barely visible in the bowl. And the double order could barely be called a standard serving. We will never order here again.

Well.... I hope I don't get sick eating this. I ordered a salad and all the lettuce was pink. I asked for fresh salad the kid told me they didn't have fresh salad. So I got the shredded lettuce. Still pink. I've picked out all the pink pieces. Smdh. Funny I waited 4 months to come back to this location thinking and hoping it got better. Definitely will NOT be wasting my money here anymore. Just horrible.

Food is always fresh and the staff friendly and helpful, service reasonably quick. Great place to grab a quick meal. If there's one down side it's the parking situation. The EV charging station complicated things but it wasn't too bad. Now there's a bank or credit union going in so the traffic in this already busy parking lot is only going to get worse. I'm no architect or city planner but I'm pretty sure anyone with more than 2 IQ points to rub together could have designed a better parking lot. Too many round a bouts

If you have 20-30 minutes to wait in line then this is the chipotle for you. There were eight employees walking around and only one person that was still in “training” that was fulfilling orders with a line of about ten people. She was doing her best to keep up but when she would ask for food items to refill the empty bins she would be told where they were and would have to take that extra time away from fulfilling peoples orders. Poorly ran and managed operation.

Honestly their burrito building skills here are subpar. Every time I order in line, I get only a 1/2 a scoop of protein only, when I paid for a full scoop. The sour cream will be in one side of the burrito & the same with the cheese. If I come in person magically they can do it correct unless it’s the tiny pale skinned gal, she has a bad attitude to boot every time I come here. I go to Reno or anywhere else it’s a uniform helping of protein and welcoming attitudes by all.