Panera Bread

My husband and I had the pleasure of visiting this location and we were greeted by an outstanding lady by the name of Barbara. She was so sweet. Her personality was amazing!. She was so knowledgeable and helpful. I absolutely love that when she looked up my rewards, she called me by name. It made me feel like a close friend or family. Even though we couldn't see each others smiles because of our masks, I could tell that she was smiling and I am sure that she could tell that I was too. I pray that Mrs Barbara happiness spreads to everyone that comes through those doors. I don't personally know here, but I love her and her genuine care she displays to customers. Because of her, I will return to this location.

Shut the front door! What is in that flat bread pizza? Every single bite was a wonderful cheesy mouth full of deliciousness! The crust was very crispy and warm just like I thought. I also got the chicken Ceasars salad to stay on track with my calories for the day...but that Flatbread pizza was amazing! My taste buds are dancing with excitement and I am so thrilled that I have found a new dish to add toy list of favorites!

Food quality has gone down drastically. It is sad to pay over $40 for a meal for 2, and then get stale bread and rotten greens in your sandwiches. Sweet tea is also not great. Please work on food quality. The app could use an update as well. I wasn’t able to use gift cards that I had uploaded to the app in the drive thru.

If I could give no stars I would. Horrible customer service. Rude employees and unprofessional. Also we got there at 8:30 to order and were told they turned down ovens 1 hour ago meaning 7:30 pm b/c of lack of customers. Not my problem. We drove 1 hour to get here only to be rejected our business and talked to like a piece of trash. I hope the owner reads this message and gives the employees some training.