Sonic Drive-in

Went here after a late dinner & movie. Soooooooo glad it was open because nothing else was on the East Side apparently. Was able to get an awesome cookie dough blast & try their RedBull slush, that was GREAT too! Super fast service like always. Love how I can use my app and get extra discounts too!

This place blows. We ordered online, showed up and waited 20 minutes at a stall (as directed by the app) before a lady named Amber came out and yelled at us to get in the drive thru, so we went through the drive thru and were given cold (yet somehow burnt) food that was obviously made half an hour prior. She tried to charge us even though we had already paid. There was no cheese for the pretzel, no marinara for the cheese sticks, and no ranch for the poppers. There was hardly any sauce on the burgers. Just look at the tomato slices that were on our burgers. How do 2 burgers get the scraps? What an absolute joke, and a miserable waste of $30. We are not that difficult to please but this was a mind-boggling failure on all levels. This place is in serious need of new management.

I'm giving three stars for the service only. The server was in training and did a great job, she was a little soft spoken but very nice. The food however was not all that great. Fries were cold and I asked for NO onion or tomato on my burger and yes indeed there were onions and tomatoes on my burger. It was also a little salty. This was the first time I ordered food there so maybe the next time will be better. Shakes are always great

Very disappointed. Used the Sonic app to order food. Waited and hour at Sonic only to be told food was given to someone else. Was told couldn't get a refund only through the app. Waited another 35 minutes for a manger. Again was told nothing could be done for a refund. Waited 10 minutes and made good on the order. Got nothing extra for my wasted time or gas. Won't go back again.

I have always had bad experiences at this Sonic from not being answered after 15 min to never receiving the food I ordered, so I stopped going. I chanced it today, and it was a different story. My food was delivered quickly and no rudeness. Also, my waitress Julia actually came back as I ate, asking if there was anything else that she could get me. Never had anyone do that. Happy that I gave this place a second chance.

I hardly ever go to fast food but wanted a fast snack on the road. The person at the window was very sweet and well-mannered. My food however was very short. Three of the four fries that I ordered were hardly filled and so mushy. Two of the cheese sticks in my one order of cheese sticks were empty. 😔