Red Robin Gourmet Burgers

We haven't been to Red Robin for a long time. We had a Banzai Burger and a kids Mac n Cheese. Super yummy! I was so excited to eat, I forgot to take photos of the food before we ate it so I'm including pics of the aftermath. 😆 We love the bazillion sauces they offered us with the fries. Don't be afraid to try the Scorpion Chile Sauce. It's pretty toned down from a true Scorpion chile salsa. The service was great, staff really friendly. We'll be back.

We usually have a really good experience here but today was bad. I got half way through my chicken sandwich to find it was RAW! I am really hoping I don't get sick. My husband also ordered some dipping sauce TWICE and they still never brought it (not as big of a deal but still annoying). We've been in there before when it was way busier and had better service than today. We will probably not be returning to this location.

This was our first experience at this location and it wasn’t great but it wasn’t terrible. It was about a 15 minute wait to get seated, there were multiple dirty tables that were unattended for quite some time and the booth we were sat at wasn’t really wiped down or cleaned beforehand. Before we ordered drinks, a guy came rushing over with a kids juice and float that we didn’t order and when we explained that they weren’t ours he was noticeably irritated. Our server was new but honestly tried her best. She seemed kind of timid and not used to being around customers, which comes with experience so no biggie. Our food was great and we had no issues. There seemed to be different positions for different duties. If we asked for a refill to the guy who brought the drinks to our table, he said we would have to ask our waitress even though he was the one who always brought our drinks. The server literally just took our food order. There was a different person who brought the food, drinks and bussed the table. Not terribly impressed with this location. Even though there were multiple workers on the floor, the service seemed slow.

Well I ordered a simple meal. The Turkey croissant.It has Turkey,avocado,Lettuce,tomato, and bacon on it. I asked for extra turkey no tomato no bacon. When I got my meal it had no meat on it at all so they sent it back,and they got it again and it still had no meat on it they sent it back a 3rd time and the waitress actually went back there and did it herself. They have been out of fish for a long time. The downtown Red Robin is horrible. We go to the Newpot hwy one. But this happened at the Noth one. NO LEADER IN THE KITCHEN I SAY.EVERYONE SEEMS LOST.

Friendly, fast, and familiar service. Our server did an amazing job identifying our needs and keep our glasses full! Drinks arrived about 2 min after ordered, and the food was delivered in under 5m. Fresh, hot, accurate. All requests for additional sauces and napkins were met. We arrived and lunch hour and there was a decent crowd, but no wait. Few spots needed additional cleaning efforts, lots on the floor and tables.

Red Robin was good. Our server was awesome and the food was very tasty though they are having staffing shortages like most places and that has slightly affected service over what it used to be but not by much! Please take in mind you have less people doing more work and be kind! Tip your servers well, they deserve it!