Shari's Cafe And Pies

I ordered off of their website, the food was done promptly for such a big order, the waitress who was alone a the time did a great job communicating with me while she was bagging everything up. The waitress did make a point to tell me that the portions were weighed out to specific amounts (which the menu did explain when I ordered). I picked up the food and drove home 30 min. I unpackaged everything to find that both fry portions were more than a little under and the chicken strips as well were far under the advertised portion. The food was flavorful and delicious however I doubt that we received even half of what we paid for since we couldn't even chew one of our burgers it was so overcooked. I had reached out to them and the District of Operations contacted me, I replied and sent an email back to her and after 2 weeks I have yet to hear back from anyone. I am posting pictures of the fry and chicken portions the fries were suppose to be 2 lbs and the chicken 5 lbs. I am sure I have been checked off as a complaint taken care of with the amount of time with no response. I hope others who chose this location (and/or the Districts locations) have a better experience than myself.

The service was amazing. Our server was attentive, fun and quick. Too bad the food was terrible. The burger was under cooked, the fries were luke warm, the biscuits and gravy were some nasty mess of a little gravy between two slices of luke warm hard biscuit. I would NOT recommend getting the biscuits and gravy. The only good thing ordered was the hash browns which were the only warm item we got. Very disappointing meal.

I go here all the time and I always look forward to grace being our server! She is so sweet and always fixes any issues we run into. I love eating here and on top of that good service is everything. I definitely recommend keeping an eye out for this sweet girl anytime you visit for some stellar service!