Pizza Hut

I'm sharing this review because the last couple of times, it has not been good. We ordered the dinner box to be delivered at 7:30. I called at 8:00, apparently there was a computer error, finally received our order at 8:40. I feel like if I did not call, it would have been even later. We ordered the dinner box. One meat lovers with extra sauce, one half cheese / half pepperoni. Order was wrong(no extra sauce no half cheese) Pizza was burned, breadsticks were overcooked, pizzas were barely warm. The delivery guy was very nice though 😊

I did try and talk to someone at the resturant but after being on hold for 10 mins. I hung up. I ordered a double order of breadsticks and they have next to no flavoring on them at all. They taste like just bread. The ones that have a few small sprinkles, taste TERRIBLE!!! They actually look, feel and taste old to me. I got them to eat with dinner I had cooked at home and now I wish I just went some where else. I even tipped them for curbside service.

I order from this Pizza Hut about once a month or so, have been for a few years. The vast majority of my experiences have been fantastic, and I've always at the least been satisfied. There have only been a few times I've had a problem, but it's usually just a simple mistake, like a missing topping or something - nothing to get worked up about. I live nearby, so from placing my order to delivery completion is usually fast, and the drivers have always been professional and friendly. The food is almost always piping hot, well made, and delicious. I like Pizza Hut in general because I know what to expect, it's pretty good for what it is and the price, and they often have good deals. I love that I can count on my local Pizza Hut to bring me a hot pizza just the way I want it, and quick. Thanks a lot guys!!

There was a note saying to leave the food on the tray outside (contactless delivery) what does the driver do? Why of course she walks right past the money and the trey and starts pounding on the door waking up my roommate who works nights, on top of that they some how managed to deliver cold pizza. Yes I took it in as soon as she left, Rachel needs to learn some consideration.

sure there was a mix up with delivery, it is what it is, not super upset about that, its winter, it gets crazy, people are understaffed, understandable. But when I called in to ask about the order and found out it got delivered to someone else, the first response of the assistant manager was and I quote "one of your neighbors has your pizza so...". I fail to see how that is an appropriate response to a delivery at a wrong address. Waiting a bit longer and dealing with a mix up is fine, but the fact that he tried putting it on me before fixing the problem was stunning.