Taco Bell

Unfortunately this TacoBell is the closest to my home. On many occasions I have visited this restaurant and I have been swindled and or greeted with rudeness and inaccurate orders. Enough is enough I will be visiting other locations. If you want to survive as a business I suggest you make some changes immediately. Attached is proof of my order tonight on April 7th 2022 around 11:55 PM.

It's incredibly frustrating to have cars lined up to Chestnut and watch the employees joking around and talking while they serve one car every 10 minutes. The night crew here is consistently awful. How is this still happening here? They never answer the phone, they close the lobby, and then they are slacking off and having a good time while customers are fuming in the drivethru. I wouldn't leave a bad review if this didn't happen so consistently at only this location. Either this location is just unlucky and has an unfair amount of staffing and supplies shortages, or you need to get yourself a new store manager who cares about projecting professionalism.

This location has gotten worst the past couple of months. Every time I get a burrito or taco, the amount of meat and toppings is half what I know is required. They put everything on very sloppy and it’s not consistent. The food also taste terrible too. The food either tastes super old or not cooked enough. I’m sad that this place is the closest because it is convenient but I’m going to have to start driving 10 minutes to a different location.

I'm vegetarian and ordered a black bean crunchwrap, and since the black beans are seasoned so well I got halfway through a meat crunchwrap before realizing it wasn't black beans. This is beyond nauseating, I have no interest in going through that very long drive-through again, and since they couldn't figure out how to split the bill in half I doubt they would know how to figure out how to give me a refund over the phone even if that was your policy.

We placed an order at 2:35 pm and arrived at the drive thru and gave our info at 2:40 pm. We left at 2:58 pm. We sat and watched the drive through server talk to the customer in the vehicle in front of us for over 5 minutes. The entire time this persons dog had its upper body out of the vehicle which was a pick-up truck and barked loudly at the window. Eventually they gave the barky person their order and they left. We then waited an additional 5-6 minutes to receive the order from the now somehow un-talkative and rude window boy.