Domino's Pizza

Great staff. They seem, cohesive. They seem to be allowed to listen to music, if they aren't required to interact otherwise. That is an important comfort to the mind. Personal freedom, to express some part of your truth. This Domino's, here. I loved. I had some trouble knowing what I could order, but I'm a bit slow with written menus. It could be neat to see a hologram of the pizza you're describing. Crust, add base, ingredients... Like an arcade game for kids, but you get a pizza at the end instead of tickets. Sorry, freedom gets my creativity going. Thinking about the nice people I met at that dominos, makes me feel more inspired than the feeling of being full on pizza. Great pizza though.

On June 15, 2021 I called to place an order. Who knew a call center would answer? Any way I had to be transferred back to the store........they never answered. I mean, I sat on hold and listened to the manager specials for 10 minutes before I drove to the store. Arrived at the store, my call still on hold for now 23 minutes unanswered, I walk in to see 2 guys sitting on the counter and 2 others working. I ask if they answer the phone and they inform me "no we rely on the call center, if we answer you can't hear us, or we can't hear you." Maybe if the music that was blasting was turned down you would hear customers 🤔after all, aren't phone calls part of the job? Anyway, there is enough rules to get a pizza at this place to never order again, no you can't use the drive up window to place an order, and apparently you can't call to place an order. What a joke Now as for my pizza, can you teach your people how to dock (toss)? It's not hard to create a pizza without bubbles that are bigger than golf balls. Don't order hear it's not worth it

Dear Management. It would be prudent to discuss better people skills with your staff. To talk mess about a customer for walking into the store wearing headphones is absolutely unnecessary. What if I was mute and unable to verbally communicate with them? I placed my order online, and waited patiently for it to be done. There's no need for snickers like school children that they mistakenly THOUGHT I couldn't hear. Just because I'm wearing ear buds doesn't mean I'm incapable of hearing. These people need to learn some respect, and home training. Someone should teach them that people come in different shapes, sizes, and may also be disabled. Therefore it's best to shut their rude mouths before assuming anything about a paying customer. The lack of professionalism displayed here today is of what I haven't experienced before. It's a shame because this has been our go to store for years. I guess y'all just hire anybody to represent the business in which we will take ours elsewhere.

Update on Domino's horrible services. This time 6-15-2021 I called got the call center and was transferred to the store. The store picked up the phone and put it on hold and never answered. I arrived at this location was informed they don't answer the phone cause they can't hear it. If they turned the music down you could hear your customer. This location is horrible, a corporate inspector needs to come check our these business practices for 1 thing. The next thing is how many rules do you have to order a pizza? You can't place an order at a drive up, you can't call because they don't answer. Only option is to go inside, place your order and be asked 5 times "what was that" by the guys sitting on the counter when you walk in while you're on hold with the restaurant cause they won't turn their music down. These employees need to realize they are in the restaurant for customers and not for a social gathering with their friends listening to music. This is a joke of a store. Really need to get it together. Domino's in Springfield was much better when the Canadians had ownership. Original post from May 2021.was horrible,, hand tossed filled with bubbles, gross. Mask wearing by team members only when approaching a customer. They will get your order right at least 45% of the time. I posted my experience online with a picture of my horrible pizza in a tweet. Received a response from Domino's corporate for a DM conversation. Local store on S 5th is to be reaching out to me, hmmmmm wonder if that is really going to happen? Not in a timely I know after a week.

Crust was sorta black. Sauce on the crust? I asked for extra sauce but didn't get it. Pizza was subpar. I love pepperoni and bacon just not this time. I have a coupon for a free pizza but I don't want to use it if it's going to taste like dry overcooked pizza. Once again pepperoni and bacon is my favorite, not close this time

The absolute worst service ever experienced with Dominos. Placed my order at 8:30 pm, pizza arrived at 9:46pm. Called the store 3 times, placed on hold and abandoned twice. Third call, I spoke with a manager. I started that complaining customers wasn't solutions not excuses. He said, oh well, take care... and hung up