Papa Johns Pizza

Remember the Nostalgic American papa John's food chain you know and love...? Yeah that's not this place anymore. They have outsourced answering phones to the Phillipines, delivery drivers are outsourced to uber or whoever and there 8s one guy in the kitchen whom when the orders pile up he will send out cold mistake pizzas that he re-heated in the oven. And then you will get cursed out for calling them on it. Don't look to the upper management for help. They won't help you. I'd give zero stars if I could. Close them all down already.

Picked up a pepperoni pizza and asked for an extra garlic butter which they usually give free, but today was told it would be .75. Didn't bring any cash in because pizza was paid for online, so just skipped it. The pizza crust was not done right. It had a doughy taste which brought the taste way down. Focus on customer needs people. You MUST have them back and this visit was not the way to do it.

This will be no surprise to anyone after reading other reviews, but the incompetence here is astounding. After multiple orders with this store we have yet to receive one that is correct or arriving within the time stated in the email after ordering. We ordered at 6:30 tonight with a 65-75 minute wait time. Totally reasonable right? Well, it is after 9:00 now and after multiple phone calls to the store, speaking to the odious manager, our orders still hasn’t left the store. No apology. No offered refund until requested. Just an excuse of “ we are short staffed” which happens to be their excuse every time. This store is an embarrassment, and nothing more than the perfect example of how companies shouldn’t be run. At this point we’ve ordered from another pizza company in town, had it delivered, and are done eating it, and our pizza is from this store is now where to be found. Update: Our order arrived at 9:21. It was ice cold. The fat on the pepperoni was even solidified and visible. I would stay MILES away from this store and their inability to function.

We ordered several pizzas for work and paid for them online. The order was placed over two hours in advance and we got a delivery confirmation. When nothing showed up over thirty minutes after the delivery time we called the store. The pizzas weren’t made and weren’t going to be made. Apparently it was more than they could manage to make a couple of pizzas. Strange practice for a pizza place.

Had to wait about 8 minutes. But was able to sit down. Very nice and polite people working there. Young African-American man opened the door for me to come in and go out. I walk with a cane. He was so sweet. Service was really great. And the pepperoni cheese stuffed crust pizza was sooooo gooood!!! Be going back soon. Lol

I am so disappointed with how flat the pizzas are now. The last two times I ordered they had no sauce on the Pizzas. Then another time I request extra sauce on the pizza and it ended in the same result. I loved this pizza ever since I was little, now it's so flat and tasteless. Over priced cardboard! Please fix this!